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How can you protect yourself from a phishing attack?
Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function.Published on 17 Aug 2023Updated on 3 Mar 20263,689Where can I find the minimum deposit amount required for non-BTC?
On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network. You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on 16 Oct 2024Updated on 24 Oct 202553How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 10 Sept 202514How to withdraw, trade and stake WLD tokens on OKX wallet?
Search for WLD in the Search section. Tap on All networks > Optimism > WLD. Select Go swap. In From, select the amount of tokens you wish to swap from; In To, select the amount of WLD you wish to swap into. Once it's done, select Swap to proceed. If you have sufficient gas fees, you will be redirected to the order summary page and select Confirm swap after confirming the details.Published on 28 Jul 2023Updated on 12 Feb 2026103How do I create a successful copy trade order?
Search for a trader you’re interested in In the Copy Trading Marketplace, tap the search icon and enter the trader’s nickname (the full nickname is required). Once you find the trader, click Copy to proceed to the copy trading settings. Cancel copy trading Open the OKX App and tap Trade > Marketplace. Tap the > icon to the right of Assets, then go to My. Under Current Copy Trades, select the trader you want to stop copying. Tap Manage in the top-right corner.Published on 2 Aug 2023Updated on 2 Apr 2026349Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 1 Apr 2026722What's Private Copy Trading?
Lead traders' profiles in private mode can still be found through search, but the Copy button will be shown locked as lead traders can configure unique invitation links to share with the intended copy traders and lead traders are able to manage copy traders through private mode. Lead traders in private mode can also benefit from a higher profit-sharing ratio of up to 50% for copy traders who copy via invitation links.Published on 29 Aug 2023Updated on 4 Mar 20261,743How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135OKX Sub-Affiliate link rules
Sub-affiliates (and affiliates) are also strictly prohibited from posting, linking, or submitting any links related to OKX on search engines, digital platforms, or any other online medium which could be accessible by individuals in Prohibited Jurisdictions. Failure to adhere to the above guidelines may result in immediate termination of your account and may expose you to legal action and liability for damages, including those imposed by regulatory authorities within the specified jurisdictions.Published on 28 Sept 2023Updated on 16 Mar 2026648How do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on 29 Aug 2023Updated on 4 Apr 202616,023Crypto gift FAQ
Search for your recipient to ease the process You can also share the gift link with anyone Once the gift is configured, you can send it directly to your recipient by selecting the Confirm and send option. They'll receive an SMS and a system notification updating them on the gift Notify your gift recipient by sending any notification via any communications channels availableHow do I receive a crypto gift?Published on 26 Sept 2024Updated on 4 Mar 20261,090What's OKX Affiliate Program?
Posting, linking, or submitting any links related to OKX on search engines, digital platforms, or any other online medium which could be accessible by individuals or entities located in the Prohibited Jurisdictions.Published on 27 Sept 2023Updated on 2 Apr 20263,204How do I check if an email is officially from OKX via EML file?
., Notepad, TextEdit, etc).Step 3: Check authentication fields inside the EML file Search for the authentication results: spf=fail dkim=fail dmarc=fail If any of these fields show fail, the email didn't pass validation and is likely not sent by OKX. dmarc=fail means the email is unauthorized and shouldn't be trusted. Failed the authentication checks spf=pass;dkim=pass means the email passed the authentication checks. Passed the authentication checksHow do I interpret each field?1.Published on 24 Nov 2025Updated on 4 Mar 202615What should I do if I accidentally deposit crypto that OKX doesn't support?
Check on your Deposit page and search for your desired crypto and network. If your desired crypto and network are unavailable on the deposit page, you can try to deposit other cryptos.2. Which untradable assets support self-withdrawal? Here are the untradable assets that support self-withdrawal: Crypto that has been or will be delisted from our platform. Airdrop crypto. Some crypto and networks that we don't support. Note: not all unsupported tokens are eligible for self-service withdrawal.Published on 26 Sept 2023Updated on 16 Mar 20261,915How do I authorize a new device when I log in?
To download the OKX app, you can download via: Android: Download via Android/HarmonyOS system methods iOS: Log in to your Apple ID in the App Store, then search for OKX to download.Published on 31 Aug 2023Updated on 16 Mar 202613,730