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How do I turn on and sync multiple charts on a screen?
We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely. Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view?Published on 9 Aug 2024Updated on 10 Sept 202530How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on 27 Nov 2024Updated on 10 Sept 202518How do I reset Two-factor authentication (2FA)?
If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on 15 Sept 2023Updated on 8 May 20266,249How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on 15 Sept 2023Updated on 29 Apr 202628How do I change my authenticator app?
Note: For your security, you won't be able to withdraw crypto or use P2P trading within 24 hours of resetting or changing your authenticator app. For more information, please click: Authenticator app user guideIf your authenticator app is not working, please refer to How do I reset Two-factor authentication (2FA)?Published on 11 Sept 2023Updated on 24 Apr 20264,378How do I change my phone number?
Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continue You'll receive an email/SMS confirmation upon successfully changing your phone numberI can't log in to my account You can unlink your phone number on the 2-step verification page, or contact customer support to reset your phone number. You can learn more about how it works here.Published on 7 Sept 2023Updated on 30 Apr 20266How do I update my authenticator app?
Select Security verification unavailable to start reset your authenticator app. Select security verification unavailable on reset password page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.Published on 1 Aug 2024Updated on 16 Mar 2026195How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on 16 Apr 2026Updated on 6 May 2026How do I change my phone number?
Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continue You'll receive an email/SMS confirmation upon successfully changing your phone numberI can't log in to my account You can unlink your phone number on the 2-step verification page, or contact customer support to reset your phone number. You can learn more about how it works here.Published on 7 Sept 2023Updated on 5 May 202614,608How do I create passkeys? (web)
To reset your passkey: Go to Profile > Security > Authentication methods > Passkeys > Manage Select Reset and complete the verification process. You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up.Published on 16 Aug 2023Updated on 29 Jan 20264,291Where do I find limits, fees and processing time details for cash withdrawal?
Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?Published on 11 Apr 2026Updated on 11 Apr 2026Where do I find limits, fees and processing time details for cash withdrawal?
Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?Published on 23 May 2025Updated on 4 Mar 202635How do I create passkeys? (app)
If you change phones or switch your Apple ID, your existing passkey may stop working and require a reset. Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on 16 Aug 2023Updated on 1 May 202613,239Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?Published on 23 May 2025Updated on 22 Apr 202628How do I link an authenticator app?
For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on 29 Aug 2023Updated on 16 Apr 202616,301