All
FAQ
Announcements
Product documents
Spot copy trading: lead trader FAQ
As a lead trader, how many crypto pairs can I lead spot trade with? You have the opportunity to lead spot trades with 297 cryptocurrency pairs at the time of launch, with more pairs being added gradually. Keep an eye out for upcoming announcements on new cryptocurrency pairs being added!5. As a lead trader, how do I get traffic exposure on OKX? There are two ways to increase traffic exposure to your profile on our platform.Published on 18 Oct 2023Updated on 3 Mar 202667What to do in the event of a trade error
Trade errors are any incorrect trades that were made in good faith, for instance mistaking one user's trade for another when dealing with multiple counterparties at the same time. If price action is in the other direction shortly after a trade or there were not adequate checks before executing, a trade error is not deemed to have occurred.Published on 30 Jun 2022Updated on 12 Feb 202696How do I publish or subscribe to a signal on Signal Marketplace?
How can I publish a signal on Signal Marketplace? Apply and become a signal provider here.Published on 12 Mar 2024Updated on 4 Mar 202644Common scam tactics
Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1. Romance scam leading to investment or job scams These scams — also known as "pig butchering" scams — all start the same way: a stranger builds a relationship with you before asking for money.Published on 28 Sept 2023Updated on 24 Apr 20262,654Spot copy trading: copy trader FAQ
Does copying a professional without the need for any complicated analysis sound too good to be true? Try it out here for yourself! This article is provided for informational purposes only. It's not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell or hold digital assets; or (iii) financial, accounting, legal or tax advice.Published on 18 Oct 2023Updated on 9 Feb 2026123How to prevent phishing emails?
These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.Published on 24 Jun 2025Updated on 16 Dec 20253How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token,...Published on 16 Oct 2024Updated on 12 Feb 2026393What onboarding information is required for the non-profit organization (NPO)?
An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on 13 Oct 2023Updated on 12 Feb 202671How do I buy crypto with GrabPay?
If you still see the funds on hold after 1 business day, we recommend you to contact the Grab support team for more information.4. What are the transaction limits? Grab has set the following limits for GrabPay wallet verified users: Single transaction limit: SGD $5,000 Annual limit: SGD $30,000 If you exceed the limit, your transaction will not be processed.5. Where do I find limits, fees and processing time details for GrabPay?Published on 28 Jan 2026Updated on 26 Mar 2026How do I activate my Pay?
Pay is a smart wallet that enables password-free and facial-recognition payments. It allows you to be in control by requiring your approval for every transaction, adding an extra layer of security. This wallet also allows you to seamlessly send and receive USDG, USDC and USDT across X Layer, Tron, and major Ethereum-compatible networks. Sending via X Layer incurs no additional fee. To enhance...Published on 16 Sept 2025Updated on 28 Jan 20261How to transfer crypto from Coinbase to OKX?
Proof of reserves: OKX maintains a 1:1 reserve of all account assets on our platform and periodically performs global proof of reserves reports aimed at generating greater transparency in the assets held on our exchange. 300+ coins available: With more than 300 cryptocurrencies, of which 60 are euro-based trading pairs, the opportunities are endless. For beginners and pro's: The OKX app offers a very simple buy and sell interface for beginners.Published on 19 Jun 2025Updated on 26 Jun 20256How can I reduce trading fees?
To learn how to become an OKX nodes and enjoy rebate and fee discounts, please refer to the OKX Affiliate Program Rules.Participate activities Relevant updates will be communicated through official platform announcements, such as affiliate programs or promotions on the app.Published on 19 May 2025Updated on 21 Apr 202665How do I share order parameters?
Sharing your order parameters is a valuable feature that enhances collaboration among traders. Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions. With this...Published on 7 May 2025Updated on 10 Sept 20254How do I qualify as an Accredited Investor?
To qualify as an Accredited Investor in Singapore, you must meet one of the following criteria: For individuals: your income in the preceding twelve months exceeds S$300,000 (or its equivalent in foreign currency); or your net personal assets exceed S$2 million (or its equivalent in a foreign currency), of which the net value of the primary place of residence can only contribute up to S$1 million; or your net financial assets exceed S$1 million (or its equivalent in foreign currency).Published on 8 Apr 2025Updated on 9 Feb 20267How do I find the Marketcap feature?
On the app Head over to the trading chart on the trading page Select Mcap from the chart type option Select Mcap from the list of chart typesOn the web Navigate to the trading chart on the Trading page Select Market cap to view the trends Select Market cap from the list of trading chart types If you want learn more on how you can change the chart trading layout, visit here.Published on 27 Feb 2025Updated on 10 Sept 20256