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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026415How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on 5 Sept 2023Updated on 6 Apr 20267,025How does futures spread trading work on OKX Liquid Marketplace?
That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability. In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts.Published on 13 Mar 2024Updated on 10 Sept 20256How do I buy and sell crypto with a third party?
You'll need to go through their onboarding and verification processes before making a transaction.What are the transaction limits for buying and selling through a third party? Buy and sell limits are set by each provider. After you go through the steps mentioned earlier, you'll be able to see each provider's limits on your screen.How long does it take to receive crypto? The fiat provider will send your crypto once the payment has been completed.Published on 5 Sept 2023Updated on 6 Apr 2026674How to fix passkey error 50162 on Android devices
To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on 8 Dec 2025Updated on 26 Dec 20251,754Why can’t I see or use my crypto balance?
If the balance still doesn’t appear after expected times, contact OK Assistant and provide your order ID / TxID.My deposit hasn’t arrived yet Why does this happen: Deposits from external wallets need blockchain confirmations. Network congestion or low gas fees can cause delays. What to do: Go to Assets > Deposit history to track the status. Copy your TxID and check it on blockchain explorer.Published on 14 Oct 2025Updated on 15 Jan 20266How do I enable allowlist? (app)
How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now. Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses. How does this impact my existing verified addresses?Published on 14 Aug 2023Updated on 31 Mar 20261,904Why did my identity verification fail?
The uploaded document does not contain a photo of your face, or the face photo is unclear. The uploaded passport does not contain your signature. Certain countries require a new passport for entry; old or expired passports are not accepted. Invalid Document Expiry Date Invalid Document Photo Issue Description: The uploaded file is blurry, cropped, or obscures your identity information. You uploaded irrelevant ID documents or proof of address.Published on 5 Sept 2023Updated on 10 Apr 202611,531What's the P2P Merchant Program?
You can apply by following the steps below: Go to Menu > P2P Trading > P2P > Profile > Become a Super Merchant to submit your application.Published on 5 Sept 2023Updated on 25 Feb 2026600How do I close lead trades with a limit order and custom amount?
Go to your ongoing orders to set a TP/SL. You can set the TP and SL trigger price. The amount will be the same as the related ongoing order.How does a copy trader sell assets or close positions? Copy trader orders will replicate the orders of the lead trader they are copying. If a lead trader partially closes a position, the system calculates the percentage of the closed position to the total position, and applies it to the copy trader's position.Published on 5 Dec 2023Updated on 9 Feb 20262,263How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on 5 Mar 2025Updated on 10 Sept 20255What's demo trading and how do I use it?
Then, go to Assets, and select Reset.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on 1 Oct 2025Updated on 6 Feb 20263What's smart sync and how do I use it?
Go to the copy trading homepage and go to My copies. You can view details and copy trading PnL for the lead trader’s ongoing and historical positions Under My copies you can find the lead trader whose copy trade settings you want to edit.Published on 26 Feb 2024Updated on 12 Feb 2026434OKX Beginner's Guide
Go to homepage > Assets > Transfer Enter the amount > select Confirm to transfer the asset from your Funding Account to your Trading Account Transfer your asset before you start trading You may start with Spot Trading to buy and sell your crypto effortlessly.Published on 20 Mar 2023Updated on 10 Apr 20261,721How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on 14 Aug 2023Updated on 12 Feb 2026417