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How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on 16 Apr 2026Updated on 29 May 20262How do I reach out to OKX Singapore customer support?
How do I get help from customer support? If you encounter an issue and need support, our team is here to help. You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.Published on 18 Jun 2025Updated on 29 May 20262Demo trading
To get a new price from the trading bot, please cancel and re-price your demo RFQ. Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.Published on 29 Jun 2022Updated on 29 May 20261,765What's the P2P Merchant Program?
Merchants get to enjoy zero fees when they trade, and the higher tier you're at, the more benefits you'll reap.What are the available tiers in Merchant Program?Published on 5 Sept 2023Updated on 1 Jun 2026629How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on 28 Mar 2024Updated on 29 May 20261How to withdraw, trade and stake WLD tokens on OKX wallet?
Get WLD tokens via Worldcoin app Download the World App, which serves as the first wallet app supporting the creation of a World ID. Head to the physical imaging device called the Orb to get the World ID Orb-verified. Orb Operators, a network of independent local businesses, operate most Orbs. The Orb uses multispectral sensors to verify the authenticity and uniqueness of each individual, and issues an Orb-verified World ID.Published on 28 Jul 2023Updated on 29 May 2026103Pay FAQ
If you haven’t completed identity verification: Select Get verified on the Pay homepage to begin. Once that's done, return to the homepage and select Get started to create your passkey and activate Pay. Learn more here.4. How do I make a payment on Pay?Published on 16 Sept 2025Updated on 29 May 20261How do I invite existing users to join the Affiliate Program?
Get invitation link App: Go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link Web: Follow the same steps — go to your Affiliate portal > Reconnect users > Invite now > Copy invitation link3. Send the link and invitation code to the user Send the copied invitation link and your invitation code to the user. They'll need to open the link in a browser, log in to their OKX account, enter your invitation code, and provide a reason for the request before submitting.4.Published on 27 Sept 2023Updated on 29 May 2026How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on 27 Nov 2024Updated on 29 May 202619How do I convert my crypto?
The conversion rate is updated every 10 seconds to ensure you're getting the most accurate rate. If you didn't select Convert within 10 seconds, you'll need to select Refresh to receive a new conversion rate and complete your order.Published on 3 Sept 2024Updated on 29 May 20261,329How do I check on updates to my support ticket?
If your issue remains unresolved or you have a follow-up concern, please submit a new support ticket through the OKX Assistant so our team can assist you further.For logged-in Users Via the app Load your app and select Menu after you log in Proceed to select Menu Select Get help Select Get help Select Check your tickets to view all your open and closed tickets Click the Check your tickets Select the ticket you’d like to view or respond to Type your reply in the text field at the bottom of the screenPublished on 17 Oct 2025Updated on 29 May 202665What's a dusting attack?
Meanwhile, users can get rid of the dust in their wallets. While hackers might identify you as a crypto user by dusting attacks, they still can’t get your private key. It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins.Published on 4 Oct 2024Updated on 29 May 202614How do I freeze my account? (app)
You may contact our customer service for assistance if any difficulties are encountered.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Account settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze account Get SMS/emailPublished on 11 Jul 2024Updated on 2 Jun 20267OKX Beginner's Guide
Note: if you see Action required on the Get Help page in the app, please follow the on-screen instructions to complete them.Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here. To get started, you'll need to deposit crypto into your account before you can begin trading.Published on 20 Mar 2023Updated on 29 May 20261,745How do I secure my exchange account?
Attackers often try to cause panic with alarming messages, claiming things like suspected money laundering or account restrictions to get you to share login info. However, their URLs don’t match our official links. If you get a suspicious message, don’t panic. First, verify it using our Channel Verification tool to check the email, phone number, or URL. Then log in through our official URL and contact OKX Support with a screenshot.Published on 12 Jun 2024Updated on 29 May 20261,347