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How do I register as a market maker?
If we think you're a viable candidate, our team will reach out to you to guide you through the process.Published on 23 Jun 2022Updated on 29 May 202675How do I start onboarding as an institutional user?
To start using your institutional account, you have to verify your identity and complete the Know Your Business (KYB) requirements with us. This is required in order to keep your account and assets secure. The verification process ensures our exchange is safe and prevents fraud from taking place, alongside other illegal activities.Published on 10 Oct 2024Updated on 29 May 202656How do I start trading cryptocurrency on OKX with Smart Trading?
Learn how to start trading crypto with ease thanks to Smart Trading today.Published on 7 Apr 2024Updated on 29 May 202676X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on 13 Aug 2025Updated on 29 May 202630OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on 28 Sept 2023Updated on 29 May 2026674My authenticator app isn't working, what should I do?
If your authenticator app doesn't support time syncing, you can automate it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times. Clear OKX mobile app cache or desktop browser cache and cookies. Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app.Published on 11 Aug 2023Updated on 29 May 20262,149How do I trade perpetual futures on OKX?
On April 10, 2026, OKX launched event contracts to some supported countries/regions on the App, Web and API. Please refer to the page display for the corresponding supported regions. If it’s available, it'll be displayed normally.Published on 25 Mar 2024Updated on 2 Jun 2026133How do I verify an individual account?
You can check this in Menu > User center > Account settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to User Center. Go to Account settings and select Identity verification under Profile.Published on 25 Sept 2023Updated on 29 May 202631,430How do I enable allowlist? (web)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on 14 Aug 2023Updated on 29 May 2026419How do I set up a recurring buy plan?
Open your app, select Buy and sell, then select Buy Select the One time option to confirm the intervals you'd like to set Select Recurring buy to start scheduling your trade Choose your buy frequency: daily, weekly, every 2 weeks, or monthly Select Pay with to choose a payment method: ACH, Balance, Stablecoins, more to come Enter the amount of crypto to buy or the amount of cash to spend Select Preview to preview your recurring buy plan before selecting Start buying After we schedule your plan, we'llPublished on 23 Jan 2025Updated on 29 May 202650How to fix Pay passkey error on Android devices
Go to Google Password Manager Find the passkey(s) for OKX Pay with the prefix "OKX Pay (Date)" and delete it. Find the passkey(s) Delete the passkey(s) Once deleted, return to the OKX Pay app. You will be prompted to create a new Pay passkey. After creating the new Pay Passkey, reach out to Customer Support and request a Pay Passkey reset for your account. This ensures your new Pay Passkey is fully activated and ready to use for Pay mode transactions.Published on 8 Dec 2025Updated on 29 May 202647X Drops Club United States
Each X Drops Club campaign has a specific start date and end date (the "Promotion Period"). Please review the latest X Drops Club FAQ page for the applicable Promotion Period. 3. By accessing the event page and participating in this event, you are deemed to have read, understood, and agreed to be bound by these Terms and Conditions. 4. Participation in this event is limited to main account holders only. Sub-accounts are not eligible for participation. 5.Published on 5 Dec 2025Updated on 29 May 2026How do I enable allowlist? (app)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time.Published on 14 Aug 2023Updated on 29 May 20261,944OKX x McLaren NFT Sweepstakes Terms & Conditions
This prize is eligible for use in 2024, OKX will work with the winner to book this prize at a date in 2024 that suits them, note availability to book this prize depends on McLaren’s booking schedule, but OKX and McLaren will do their utmost to book the prize in at a date that suits the winner. This prize must be used in 2024 or the winner will automatically forfeit it.Published on 25 Apr 2024Updated on 29 May 2026607How do I download my account statements?
date, please follow these steps: Go to My assets > Account statement to view the available monthly statements Select Download at the bottom of the Account statement page Select Customized statement Select your preferred date, then select Generate Select Generate to view the statement Once the statement is ready, you can select Download to download the statement The statement might take some time to generate.Published on 6 Nov 2024Updated on 5 Jun 20261