Here’s a simple guide for you to make a payment on OKX app: Go to Pay on the main menu in Simple mode Select the top arrow and Pay any contact option from the main menu Enter the amount you'd like to pay Select the recipient by their name, phone number or email address Review the transaction details and select Pay5. How do I receive payments on Pay? When someone sends you USDG, USDC or USDT, you'll get an instant push notification from the OKX app, letting you know the funds are on their way.

A common mistake beginners can make is selecting the wrong network when sending your crypto. Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".

Summary: When the stop loss and take profit prices are reached but not executed, it may be due to the following reasons: (1) A different trigger price type is selected, so the stop loss or take profit is not actually triggered. (2) The stop loss or take profit is set as a limit order, and the limit order is not filled after being triggered. (3) Market volatility or insufficient market depth may...

Causes The deposit address isn't associated with the OKX platform: Due to user operational errors, these issues can't be addressed temporarily. Deposits made to a major wallet address: Require user verification before processing. Learn more here.Support and RecoveryStep 1: Confirm that the cryptocurrency, network, and token contract match Please check whether the following information exactly...

If your withdrawal didn't arrive due to an error during the withdrawal process, please refer to What should I do if I made a mistake during withdrawal?

Important: Always verify the deposit address and network before sending. On-chain transfers cannot be reversed if sent to the wrong address or network.FAQs Are internal transfers between OKX Pay and Funding balance free? Yes. No fees apply to transfers between OKX Pay and your Funding balance. Which assets are supported? USDG, USDT, and USDC on X Layer. Why use X Layer for on-chain deposits? X Layer carries zero gas fees for these assets.

Once you've added the crypto network, select Send, paste the address you just copied, and Next to enter your password to complete the process of retrieving the assets Select send to paste the address you just copied Note: When you send crypto from the MetaMask wallet, ensure you have sufficient crypto for the corresponding network as a transaction fee. For example, if you select ETH network, you are required to have ETH in your wallet as a transaction fee.

Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.

The primary aim of these scams is to trick you into handing over sensitive information—like your account login details, passkey, or verification codes—to lure you into clicking on malicious links that redirect you to our fake websites built to steal your data.In some instances, the message might provide a fake “customer support” number.

When selecting a deposit method, you'll always see the processing time. The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the webWhat should I do if I entered the wrong digit for my bank account? To avoid any issue, please ensure you have filled your bank-related details correctly and include your reference ID where required.

If you still don’t receive any messages, follow the steps below to use another authentication method.On the App Select Didn't receive anything? Select didn't receive anything to change different verification method You can choose an alternative verification method, such as the Authenticator app, voice call, Telegram or WhatsApp to complete the verification.

Go to the copy trading homepage and go to My copies. You can view details and copy trading PnL for the lead trader’s ongoing and historical trades Under My trades you can find the lead trader whose copy trade settings you want to edit. Go to Copy trade details to view detailed data of your copy trades, including copy trading PnL, changes to your total investment, and ongoing and previous trades Under Copy trade details, select Settings to go to the copy trade settings page.

I didn't complete the transaction, but I see that I was charged. Why? If you don't complete the transaction, your funds will be released by Grab in a short period of time. If you still see the funds on hold after 1 business day, we recommend you to contact the Grab support team for more information.4. What are the transaction limits?

Confirm TxID or order ID: Always copy your deposit TxID or trade order ID for reference. Check network confirmations: Deposits may take longer if the blockchain network is busy. If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.

You can choose a trader in two ways: by browsing the OKX Copy Trading Marketplace or by searching for a specific trader you’re interested in.Browse the OKX Copy Trading Marketplace Go to Trade > Bots & Copy > Copy Trading. Select a trader card that interests you. Select Copy to proceed to the copy trading settings.Search for a specific trader In the Copy Trading Marketplace, select Search. Enter the trader's nickname. The full nickname is required.