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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on 16 Mar 2026Updated on 12 May 20263What's a dusting attack?
A VPN hides your IP from local observers, but it doesn’t stop on-chain analysis. Wallet hygiene (avoiding address reuse, using HD wallets) is more effective. Explore more about risk and fraud by visiting here.Published on 4 Oct 2024Updated on 3 Mar 202614How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on 28 Mar 2024Updated on 8 Oct 20251How do I stay safe from phishing SMS using the name OKX?
It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS. Turn on Two-Factor Authentication (2FA) to strengthen your account’s security. Monitor your login activity in the app regularly for any suspicious devices or IP addresses.Published on 9 May 2025Updated on 4 Mar 2026323What is Agent Trade Kit?
Agent Trade Kit has four main features: Full-range trade execution — Supports spot, futures, margin, and options trading. Describe what you want in a natural language, and the AI analyzes your request and places the order automatically. For the full feature list, visit GitHub. Strategy parameter setup — Supports grid trading, DCA (Dollar-Cost Averaging), and algo orders. The AI can recommend and configure parameters automatically based on data like historical volatility.Published on 29 Apr 2026Updated on 12 May 20261What are OKX SG's crypto trading bots and how do I utilize them?
Trade using the Spot Grid option, either through Smart Strategies or manual setup You can either set the grid parameters manually for full control or use the Smart strategies provided, which rely on past price movements and back-tested data to increase the chances of profit.Published on 28 Jul 2025Updated on 17 Nov 2025How do I secure my exchange account?
Our security features protect against threats, but it’s essential to stay vigilant. Always ensure you’re on OKX.com before entering sensitive info, and avoid clicking login links in emails or SMS. The process of setting up these measures starts at sign-up. If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1.Published on 12 Jun 2024Updated on 12 May 20261,335OKX API FAQ
Fill in the API name > Select Account and Purpose > Enter the IP address allowlist > Select Permissions > Enter the Paraphrase On the Web: 1. Log in to your OKX account > Go to your Profile and select API and connections > Create API key 2. Fill in the API key name > Select Account and Used for 3. Enter the IP address allowlist > Select Permissions > Enter the Paraphrase Note: IP addresses help secure your API key.Published on 20 Sept 2024Updated on 12 May 2026138What do I need to do when I change my country of residence?
If you're updating your country or region of residence, there are essential steps you’ll need to complete, including identity verification and managing any unsupported assets. Depending on your selected new country or region, you may follow one of two tailored transition processes designed to ensure a seamless experience. To guide you through each step, we've prepared detailed reference guides.Published on 10 Apr 2025Updated on 16 Mar 2026620How do I authorize a new device when I log in?
When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.Published on 31 Aug 2023Updated on 12 May 202613,888How do I protect my account from Trojan horse takeovers?
Account safety Enable MFA/2FA for all essential accounts — especially email, authenticator apps, and passkeys stored in the cloud. Regularly review login history, connected devices, and third-party access for all important accounts. Use strong, unique passwords for each account. Never reuse your email password elsewhere. Disable SMS syncing across devices to prevent OTP interception. Separate accounts: use different email addresses for your authenticator and passkey accounts.Published on 30 May 2025Updated on 5 Feb 202614How do I adjust the color theme of the trading interface?
A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.Published on 27 Nov 2024Updated on 10 Sept 202524Why am I asked to confirm my personal details again?
These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on 19 Mar 2025Updated on 15 Oct 2025148Why is my deposit/withdrawal suspended?
Upgrading and maintaining a wallet is essential in order to provide better service and asset security to our users. Upgrades introduce new features and optimise existing ones, while maintenance involves fixing technical bugs and conducting asset audits. If I encounter this situation, what should I do?Published on 31 Aug 2023Updated on 26 Jan 20261,026How do I find my user ID (UID)?
Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain transactions. Whether you need to retrieve account details, participate in referral programs, or troubleshoot issues with the support team, your user ID ensures smooth and efficient communication.Published on 20 Mar 2025Updated on 27 Apr 2026199