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What's a futures trading bot and how do you automate trades with it?
want to trade Several futures contracts are available for you to explore Take a good look at the list and select your tokenHow do I strategize futures grid AI strategy?Published on 26 Dec 2023Updated on 29 May 202636What's Satoshi test and how do I complete it?
How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds. If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process. Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow.Published on 28 May 2024Updated on 29 May 202667How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
How do I know whether I'm required to complete the anti-money laundering (AML) program questionnaire? If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process.Published on 12 Dec 2024Updated on 29 May 202680How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on 3 Jul 2025Updated on 29 May 202637Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on 29 Jan 2025Updated on 29 May 202630How can you protect yourself from a phishing attack?
How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses. For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here.Published on 17 Aug 2023Updated on 29 May 20263,769How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on 17 Oct 2024Updated on 1 Jan 2026454How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on 5 Sept 2023Updated on 6 Apr 20267,046How can I complete a Satoshi test with UTXO-based wallet?
Due to the nature of UTXOs, the new deposit address provided will not be able to complete the Satoshi test even if your wallet address has sufficient balances. In short: the address you wish to whitelist and the address the Satoshi test actually originates from must be identical.How do I complete a Satoshi test successfully?Published on 14 May 2026Updated on 29 May 2026A beginner's guide to identity verification
To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on 25 Sept 2023Updated on 29 May 20266,481What's OKX Convert?
Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. How do I use Convert? Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? Convert supports most crypto pairs that have a spot trading market on our platform.Published on 27 Sept 2023Updated on 29 May 20262,163Managing RFQs on the RFQ board
Finally, selecting the checkboxes on the RFQ Board in the "Action" column for any live RFQs will activate the "Kill Selected" button at the top right corner of the RFQ Board, which will instantly cancel any of your quotes or RFQs on those selected lines.How do I know when my RFQ will expire? How do I know when a maker's quote will expire? On the RFQ Board is a column labeled "Time Left". The value in this column indicates how much longer the RFQ will remain live until it expires automatically.Published on 30 Jun 2022Updated on 29 May 202619Pay FAQ
You can activate Pay in just a few steps, depending on whether you've completed identity verification. If you haven’t completed identity verification: Select Get verified on the Pay homepage to begin. Once that's done, return to the homepage and select Get started to create your passkey and activate Pay. Learn more here.4. How do I make a payment on Pay?Published on 16 Sept 2025Updated on 29 May 20261How do I withdraw SGD with bank transfer?
You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history? You can review your withdrawal history on the cash withdrawal page Web: cash withdrawals on the cash withdrawal page App: transaction history on the portfolio page5.Published on 6 Nov 2024Updated on 2 Jun 20264Understanding the risks of using digital payment token services
Before trading, understand the token's market depth and liquidity so you know how easily you can enter or exit a position.Cybersecurity Risk Cyber attacks like fraud, hacking and phishing can lead to theft of your DPTs or private keys - often with no way to recover them. If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account.Published on 17 Jun 2025Updated on 29 May 20263