Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.

The first trigger will ban you from C2C trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from C2C trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from C2C trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from C2C trading for 4 hours. 5th time More than 4 triggers a day will ban you from C2C trading for the whole day.

Yes, you can upload a QR code from your photo album.7. Which crypto tokens can I use to make a Scan to Pay payment? You can pay with USDG, USDT or USDC on X Layer that are held in your Pay account. Scan to Pay with other crypto tokens or networks are currently not supported yet.8. Can I cancel a Scan to Pay transaction after I start the process? You can cancel your payment as long as you haven't confirmed the payment with your Passkey.