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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on 18 Mar 2026Updated on 20 Apr 202622How can I protect myself from scammers?
Always check the buyer's name and payment amount are correct before releasing the crypto. If you receive payment and the payer's name doesn't match the buyer's name on OKX, please raise a dispute. We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund?Published on 21 Aug 2023Updated on 3 Mar 202612,196How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on 9 May 2025Updated on 4 Mar 2026323How to transfer crypto from Coinbase to OKX?
This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.”Published on 19 Jun 2025Updated on 26 Jun 20257Why do I have to trade on OKX Liquid Marketplace?
Options/volatility strategies: collars, straddles, strangles, covered call, protective put, synthetic futures. Creation of synthetic currency pairs by going long one name and short another. For example, BTC/USDT vs AVAX/USDT booked atomically create a synthetic BTC/AVAX pair. Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage.Published on 13 Mar 2024Updated on 30 Oct 202516How do I enable allowlist? (app)
You can either enter the address or select the address in your address book. If there's no address available, you can select Add recipient on the Address book page. 5. Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6. Enter Address name > Save address If you see the prompt Invalid address when adding a new withdrawal address, possible reasons and solutions include: Tag not filled in: Some cryptocurrencies (e.g., XRP) require a tag.Published on 14 Aug 2023Updated on 17 Apr 20261,928Demo trading
Its prices will be based on the best price currently available on the order book, with a spread. It'll only quote your RFQ once and leave this price live for 60 seconds before allowing it to expire. To get a new price from the trading bot, please cancel and re-price your demo RFQ.Published on 29 Jun 2022Updated on 3 Dec 20251,758Why didn't the TP/SL execute at the set price?
This can be due to various factors such as the trigger price type, order type, market conditions, order book depth, order quantity, and available margin. Below are the most common scenarios: Trigger price type mismatch A TP/SL order is only sent to the market after the trigger price is successfully met. OKX supports three trigger price types: Last Price, Mark Price, and Index Price.Published on 13 Nov 2024Updated on 20 Apr 202611Common scam tactics
Don't easily trust tempting messages. Private transactions carry significant risks. Don't readily believe messages on social platforms that encourage using digital assets for virtual recharge card transactions at high purchase prices or low selling prices. Stay alert to various enticing messages claiming "high returns." Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies.Published on 28 Sept 2023Updated on 13 May 20262,681How do I enable allowlist? (web)
When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on 14 Aug 2023Updated on 5 May 2026418What is trigger order?
This FAQ covers how trigger orders work on Buy/Sell, how to place and manage them, and what happens when an order is triggered or fails.Basic introductionWhat's a trigger order on Buy/Sell? A trigger order is a buy or sell instruction that activates only when the market price of your chosen token reaches a target price you set in advance.Published on 8 May 2026Updated on 11 May 2026How do I conduct spot trading?
View order book: The order book displays current buy and sell orders: Red area: sell orders Green area: buy orders View order history: You can view open orders, order history, positions, and assets in the orders section.Select All to view your open orders (orders that haven't been filled yet) and order history ( includes completed and canceled orders). You can also view details such as order time, trading pair, and volume.How do I adjust the order book view?Published on 20 Mar 2023Updated on 12 May 2026212What's OKX Card?
You can use the OKX Card anywhere Visa or Mastercard is accepted: Physical stores while traveling Hotels, restaurants, and airline bookings International websites and online services The OKX Card also supports Apple Pay and Google Pay for easy contactless payments.Published on 24 Mar 2026Updated on 13 May 202677Forced Liquidation FAQ
If the requirement is met, further position reduction will stop. Forced liquidation: If the maintenance margin requirements cannot be met during the position reduction process, the system will continue closing positions until all positions are fully liquidated. 4. Where can I check the liquidation price? On the Positions & Assets page, the system displays the Estimated Liquidation Price (Liq. price) in the lower-right corner of each position.Published on 4 Jul 2025Updated on 13 May 20267Building RFQs
The US$ amount will be calculated using current order book data.I selected counterparties, created my RFQ, and now my counterparties have vanished. What happened? The various makers on Block Trading by OKX have the ability to designate which products and currencies they are able to provide quotes for. Should your RFQ contain instruments that are not those that a selected counterparty is willing to quote, their name will be removed from your selection.Published on 30 Jun 2022Updated on 30 Apr 202630