All
FAQ
Announcements
Product documents
Why is my withdrawal taking longer than usual?
We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on 29 Feb 2024Updated on 12 Feb 2026218How do I discover new tokens?
Within the page, there are various sections to help you trade better: Hot crypto: within this section, you can discover the latest top tokens that most traders have actively traded in the last 24 hours. Top gainers: this section is where you can find potential profit opportunities. Explore the latest trends in the cryptocurrency market and discover which cryptocurrencies are currently soaring in price. Top losers: the top losers page is an essential tool for learning and growth.Published on 9 Aug 2024Updated on 6 May 202655How do I explore new tokens?
View all available options, as segregated according to their performance Within the page, there are various sections to help you trade better: What's Hot: within this section, you can explore the latest top tokens that most traders have actively traded in the last 24 hours. Top Gainers: this section is where you can find potential profit opportunities. Explore the latest trends in the cryptocurrency market and explore which cryptocurrencies are currently soaring in price.Published on 9 Aug 2024Updated on 17 Nov 2025How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on 6 Mar 2024Updated on 10 Sept 202527How do I add OKX widget on my phone?
These are as below: Homescreen widget Hot: Featuring top traded trading pair(s) Favourites: Displaying the list of tokens you favorited at OKX Position: Displaying open positions and the PnL of your derivatives trades Watchlist: Track the price movements of your selected trading pair(s) Lockscreen widget Watchlist: Track the price movements of your selected trading pair(s) Spot: Track the price movement of a spot trading pair Perpetuals: Track the price movement of a perpetual trading pair Note:Published on 15 Aug 2023Updated on 24 Apr 20266,003OKX x McLaren NFT Sweepstakes Terms & Conditions
To Find Out Who Won: If you are a US resident and would like information on who won prizes worth $25 USD or more, send a written request along with a self-addressed stamped envelope to One Sansome St, Suite 3500 PMB 6005, San Francisco, CA 94104. Requests must be received within 30 days after the Sweepstakes ends. Sponsor: The Sweepstakes is sponsored by OKX Technology Services Pte. Ltd., 12 Marina Boulevard, #36-01/02 Marina Bay Financial Centre, Singapore 018982.Published on 25 Apr 2024Updated on 8 Sept 2025607OKX x McLaren: Digital Collectibles FAQs
Once the redemption window ends, or once a utility is redeemed, Rare or Ultra-Rare collectibles will be marked with a stamp to say the utility is no longer available. This is to prevent users redeeming multiple prizes for a collectible, or trading Rare or Ultra-Rare collectibles that no longer have a utility associated with them.What if I cannot use my prize, or I don't want to redeem it? You can sell any Race Rewind digital collectible on our marketplace for free or for a fee of your choosing.Published on 5 Jun 2024Updated on 8 Sept 20256Building RFQs
Selecting the button reading "call" or "put" on an option leg will flip this value to its opposite.How do I change the type of a future or perpetual from "coin margined" to "USDT margined" or vice versa on the builder? Selecting the button reading "Coin" or "USDT" on a future or perpetual leg will flip this value to its opposite, provided the selected instrument has a corresponding Coin or USDT future or perp listed on OKX.What does the "Est. Value" refer to?Published on 30 Jun 2022Updated on 30 Apr 202630How do I repay the loan and interest?
After borrowing assets, you need to repay the borrowed assets along with interest.Futures mode: Repay the loan and interest When performing margin trading in futures mode, if you borrow assets, whether in cross margin or isolated margin, you can automatically repay the borrowed assets and interest upon closing.Multi-currency mode: Repay the loan and interest In the multi-currency mode, if you borrow coins and incur a liability, you can view the liability under the Assets section after closing thePublished on 20 Mar 2023Updated on 13 May 202645How do I trade perpetual futures on OKX?
When your account is funded, you can use the Transfer function to move coins or tokens from your Funding account to your Trading account to start trading. Once you've selected a coin or token and entered your desired amount to transfer, select Transfer. Choose the perpetual futures contract to trade: you then need to select the margin type at the top of the page — for example, crypto-margined for futures settled in the underlying cryptocurrency or USDT-margined for futures settled in USDT.Published on 25 Mar 2024Updated on 12 May 2026130How do I enable allowlist? (app)
Tag-based coins require internal transfer: If you are withdrawing a tag-based coin to another OKX user, please choose OKX Users as the withdrawal method. Address format mismatch: The address format does not match the selected withdrawal network. Please verify. System issue: If all the above are correct, please try again later. Under Allowlist, after selecting an address, follow the prompts to enter the Amount and tap Submit to complete the withdrawal.Published on 14 Aug 2023Updated on 17 Apr 20261,926OKX API FAQ
If you need to calculate the conversion between the number of contracts and coins, you can refer to the number of contracts-to-coin conversion interface here.How to obtain the fluctuation rate of the interface? The interface cannot directly obtain the price increase or decrease, but it can be calculated through a calculation formula.Published on 20 Sept 2024Updated on 13 May 2026138What's a dusting attack?
Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work? For the dust attack to take place, the dust sent to your wallet needs to be transferred out of it by its owner. The attacker wants you to send this dust to your other wallets alongside other funds.Published on 4 Oct 2024Updated on 3 Mar 202614Trading Fee Rules FAQ
When calculating transaction fee levels, if the spot trading volume, total trading volume of perpetual and futures contracts (USDT perpetual contracts, USDT futures contracts, USDC perpetual contracts, USDC futures contracts, coin-margined perpetual contracts, and coin-margined futures contracts), options trading volume, spreads trading volume, and asset volume meet the conditions for different trading fee levels, then you will enjoy the highest trading fee discount among them.Published on 22 Mar 2024Updated on 11 May 20261,084Understanding the risks of using digital payment token services
Market conditions or investor sentiment can lead to rapid drops in liquidity, especially for small-cap tokens and "meme coins". Additionally, customers may have difficulty selling their DPTs in the event of operational or technological issues such as system or platform outages or cyberattacks. To reduce this risk, choose a platform with stronger liquidity and higher trading volume.Published on 17 Jun 2025Updated on 17 Nov 20252