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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on 17 Oct 2024Updated on 1 Jan 2026FAQ434How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on 5 Sept 2023Updated on 6 Apr 2026FAQ7,036OKX Launches AST, FUN
Dear Valued Customers, We are launching AirSwap(AST), FunFair(FUN) soon, please take note of the following go-live schedules: 1. AST, FUN deposit - 18:00 Dec 20, 2017 (Hong Kong Time) 2. AST, FUN spot trading - 16:00 Dec 21, 2017 (Hong Kong Time) 3. AST, FUN withdrawal - Dec 22, 2017 (Hong Kong Time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades.Published on 20 Dec 2017Updated on 17 Nov 2025AnnouncementsHow does futures spread trading work on OKX Liquid Marketplace?
That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability. In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts.Published on 13 Mar 2024Updated on 10 Sept 2025FAQ6Completion of Futures Database Upgrade
Dear valued customers, We have completed the futures database upgrade at 20:00 Sep 9, 2018 (HKT), earlier than expected. Although all services remained normal during the upgrade, some of our users might have received the error message “server internal error” within a short period of time, which was caused by the change of our operational servers. However, please rest assured that the error would not cause any issues to your account and assets. We apologize for the inconvenience caused.Published on 9 Sept 2018Updated on 17 Nov 2025AnnouncementsCompletion of X Layer Mainnet Upgrade
Dear X Layer community members, ecosystem partners, and users, The X Layer mainnet upgrade has been completed. Related services will be resumed accordingly. Please refer to the product page for more updates. If you have any questions, feel free to contact OKX customer support. Thank you for your understanding and support. X Layer Team October 28, 2025 DisclaimerThis announcement is provided for informational purposes only.Published on 28 Oct 2025Updated on 28 Oct 2025AnnouncementsOKX completed MATIC token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 10 Sept 2024Updated on 17 Nov 2025AnnouncementsOKX completed GAL token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 25 Jul 2024Updated on 9 Feb 2026AnnouncementsOKX completed AGIX token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 5 Jul 2024Updated on 17 Nov 2025AnnouncementsOKX completed GF token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 2 May 2024Updated on 17 Nov 2025AnnouncementsOKX completed ZBC token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 15 Apr 2024Updated on 21 Apr 2024AnnouncementsOKX completed ENJ token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 9 Oct 2023Updated on 17 Nov 2025AnnouncementsOKX completed DORA token migration
OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation.Published on 12 Sept 2023Updated on 17 Nov 2025AnnouncementsOKX completed GALA token migration
OKX has completed the token migration of GALA. GALA deposits and withdrawals will open at 12:00 pm UTC on May 22. Please note that OKX will no longer support GALA (V1) deposits. Risk warning: Trading digital assets involves significant risks and can result in the loss of your invested capital. You should ensure that you fully understand the risks involved, take into consideration your level of experience and investment objectives, and seek independent financial advice if necessary.Published on 22 May 2023Updated on 17 Nov 2025AnnouncementsOKX completed HNT token migration
OKX has completed the token migration of HNT. HNT deposits and withdrawals will open at 12:00 pm UTC on Apr 21. Please note that OKX will no longer support HNT-Helium deposits. Risk warning: Trading digital assets involves significant risks and can result in the loss of your invested capital. You should ensure that you fully understand the risks involved, take into consideration your level of experience and investment objectives, and seek independent financial advice if necessary.Published on 21 Apr 2023Updated on 17 Nov 2025Announcements