We’ll remove emojis from your nicknames for you. Regards, OKX team July 19, 2023 (UTC)

Follow the steps below to remove a saved debit or credit card from your account. Note: removing a card is permanent. You'll need to re-enter your card details if you want to use it again.On the web Go to okx.com and select Deposit in the navigation bar. Select the Cash tab, then select your cash currency. Select Visa/Mastercard as the deposit method. Tap Select next to your card info, then select Manage.

You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.

Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.

How can I avoid being scammed by a “pig-butchering” scheme? In this type of scam, fraudsters may contact you through messaging apps (such as WeChat) and begin with casual conversations to build trust. Over time, they may introduce trading or investment opportunities and encourage you to scan QR codes or register on external platforms. These external platforms are often fraudulent. Once you deposit funds, there is a significant risk of permanent financial loss.

Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only.

Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.

How can I figure out what mode my current account configured as?

How will I be notified once the restrictions have been removed? Our team will reach out to you via email and the OKX App. You can check the update in the OKX app by going to P2P Trading > Profile > Account Restriction Dispute.7. Why can I only reach out via email? Risk control related issues for your account must be handled professionally by the risk control team. Therefore, please reply to the email to directly consult our team. One of our specialists will reach out to you promptly.

Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.

Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time. No no-verification setting: If you do not select a verification period, each withdrawal will require verification.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.

Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.

If suspicious applications are running on your device, scanning and removing malware is recommended. Trojan horse viruses are likely to be present in browsers and input method applications.What should I do if my account is automatically logged out on the PC (requires device time calibration)? For the security of your account, we recommend calibrating your device time and then trying to log in again. If the issue persists, please check and adjust your device’s time settings.

You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same page

To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?