Throughout the trading process, please maintain a certain level of caution to prevent potential asset losses resulting from private transactions. Familiar yourself with various fraudulent tactics and scenarios to identify the scammers' trends and behavior, so you can avoid being the next victim.

KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).

After cancellation, the current withdrawal process will be cleared. If you still need to withdraw, you’ll need to submit a new request.Please note that during asset transfers between cold and hot wallets, new withdrawal requests will still need to wait for funds to be transferred from the cold wallet to the hot wallet before they can be processed. Therefore, canceling and resubmitting a withdrawal will not speed up the process.

The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support.

OKX takes this challenge head-on by providing a verification process that separates the wheat from the chaff. Every NFT listed on the OKX Marketplace undergoes a thorough vetting process to confirm its authenticity. This process significantly reduces the risk of unknowingly purchasing counterfeit or misrepresented NFTs.

Streamlined identity verification process: accelerating onboarding We recognize the importance of a seamless onboarding process. The platform has streamlined its identity verification procedures, ensuring a hassle-free experience for you. This time-saving initiative allows traders to swiftly complete the necessary verification steps, enabling them to dive into the world of crypto trading without unnecessary delays.

for you to start your trading journey You'll then be asked to verify your identity again, similar to Guide A Upon successful identity verification, your country/region of residence will be updated to your new one.Important notes Temporary logout Your account will be logged out for approximately 5 minutes during the update process.

The wrapping process is where you send your ETH, for example, to a smart contract that converts it into WETH, which conforms to the ERC-20 token standard. The smart contract then holds your ETH and issues an equivalent amount of WETH in return. The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH.

KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

Most withdrawals are processed promptly, but delays can occasionally occur due to standard security measures or external factors. Security holds: Withdrawals may be held for up to 10 calendar days as part of our routine security measures in some markets. Conversion delays: If your withdrawal involves stablecoin redemption or fiat conversion, processing time is dependent on our stablecoin partners and their processing conditions and timelines.

Share information about: Funding sources Capital allocation Investor backing Transparency improves credibility.Should I provide updates during the process? Yes. Regular updates on milestones, partnerships, or key developments — including your MiCA Whitepaper for regulatory compliance — show accountability and professionalism.What should I avoid when applying for listing?Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures.

The withdrawal process typically goes through the following four stages: Withdrawal Application > Pending > In Progress > SentHow do I check my withdrawal status? You can check the current status of your withdrawal on the withdrawal details page. Each stage reflects a different step in the processing flow, from request submission to the assets being successfully transferred. On the App: 1. Select Assets > Withdraw > Withdraw crypto 2.

Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.

Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete. For example, USDT deposits on the TRON network require 19 confirmations, while those on the Ethereum network require 32 confirmations (please refer to the website for the latest information).