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How do I display historic orders on the chart?
Select the View details to view more info about it Place your mouse on the historical order to view more details Once the details are selected, more info on the order will appear If you're wondering how you can switch on the trade confirmation on your trade, visit here.Published on 29 Nov 2024Updated on 10 Sept 2025417How do I check if an email is officially from OKX via EML file?
If the address is valid but the email content appears suspicious (e.g., contains instructions to withdraw funds, scan QR codes, or click links), proceed to 2.2. Verify the email's authenticity using the EML file If the verification result shows the address is official, but the content appears suspicious: Proceed to use the EML file to verify the authenticity of the email.Published on 24 Nov 2025Updated on 4 Mar 202616How do I stay safe from phishing SMS using the name OKX?
One of the latest methods involves phishing SMS messages that appear to come from OKX—a legitimate and trusted platform. These fake messages are not only misleading in content, but also dangerously convincing in appearance, often showing up in the same SMS thread as our real communications. Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening?Published on 9 May 2025Updated on 4 Mar 2026322How to fix passkey error 50162 on Android devices
If the 50162 error still appears, continue with Method 2.Method 2: Remove the damaged passkey from Google Password Manager If Google Play services previously created a corrupted passkey, simply updating the app won't fix the issue. You must delete the damaged passkey in both the OKX app and your Google Password Manager.How do I delete the damaged passkey in my OKX app? When the error message appears, select the option to delete the damaged passkey.Published on 8 Dec 2025Updated on 26 Dec 20252,070How to add a payment method to OKX P2P trading?
trading page, select My profile Select Profile on the P2P trading page Select Payment to see all available payment methods Select Add account, choose your currency and payment method from the list (bank or e-wallet) Select add account option to start adding your details Insert your bank account name (name of the bank card holder) and account number, verify your added payment method via SMS/email/Google Authenticator Insert the required details to complete the whole process The payment method will appearPublished on 22 Aug 2023Updated on 24 Mar 20261,909How do I use the block function in P2P trading?
A pop-up window with reasons for blocking will appear on the screen. Select your reason and select OK. 4. Once confirmed, the user or merchant will be blocked. You can't place orders or communicate with this user or merchant until you unblock them.Published on 11 Aug 2023Updated on 23 Apr 2026251How do I effectively execute a trade with precision?
You can integrate them via API to automate your trading based on predefined rules.Why does my position still appear after a successful close? In some cases, a position may still be visible after you‘ve closed it. This can happen for the following reasons: On-chain processing: DEX trades require blockchain confirmation. While the transaction is being confirmed on-chain, the status may temporarily show as In progress, and the position may still appear until confirmation is complete.Published on 21 Jun 2024Updated on 21 Apr 202668What should I do if I deposit BTC less than minimum amount?
A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?Published on 15 Oct 2024Updated on 12 Feb 202627How do I verify my collection on OKX NFT?
A blue checkmark badge that appears on a collection means that the collection has been verified for authenticity on the OKX NFT platform. NFT builders are encouraged to verify their collections so that users on our platform can feel assured that they're buying or selling NFTs from genuine collections. A safe, trusted, and quality place for buying or selling NFTs is what we aim for. Example of a blue checkmark badge that appears on a collection.2. How to verify my collection?Published on 26 Dec 2022Updated on 12 Sept 2025220How do I migrate my email address or phone number to another account? (app)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on 22 Aug 2023Updated on 17 Apr 2026592Managing RFQs on the RFQ board
We anticipate that in most cases, you will be making changes to the prices that appear at first.Published on 30 Jun 2022Updated on 10 Sept 202517How do I migrate my email address or phone number to another account? (web)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on 22 Aug 2023Updated on 1 Apr 2026388What's a dusting attack?
The recommended actions depend on where the dust appears. Web3 wallets: If dust appears in your wallet, you can usually ignore it and continue managing your assets as usual. Avoid interacting with the dust or transferring it. Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity. Exchange accounts: If you notice dusting-related activity involving an exchange account, exercise extra caution.Published on 4 Oct 2024Updated on 3 Mar 202613How do I use the Account long/short ratio indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Account long/short ratio Select Acc. L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc.Published on 16 May 2024Updated on 12 Feb 202619How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 16 May 2024Updated on 10 Sept 202529