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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 29 May 2026728How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on 10 Jan 2025Updated on 29 May 202619,580What is DEX Boost and how do I participate?
Boost trading volume Boost trading volume is based on your DEX trading activity over the past 10 days. All DEX trades use a base coefficient of 0.50. If your transaction involves Boost coins (refer to the Boost leaderboard), you can enjoy an additional specific multiplier bonus. You can determine the multiplier based on the indicators on the Boost leaderboard.Published on 13 Dec 2025Updated on 29 May 20261What are decentralized applications (DApps)?
Blockchain-based DApps generally run a decentralized ledger, such as Ethereum. Most DApps share some features with traditional applications that commonly run on central cloud servers. DApps offer users some unique perks thanks to its being based on blockchain networks, as records on DApps are tamper-proof and immutable, transparent and highly interoperable.What other details that we need to know about decentralized applications (DApps)? What to make of this nerdy term of decentralized?Published on 3 Nov 2022Updated on 29 May 202630How do I set a price alert?
Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on 30 Apr 2024Updated on 29 May 2026261What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on 31 Oct 2023Updated on 29 May 2026255How do I track the cost price of my spot trades?
Today's PnL is calculated based on your assets at 00:00. Assets transferred in after 00:00 won't be reflected until the following day.Why does my asset valuation fluctuate? The asset valuation shown in your account balance is for reference only. It fluctuates based on the price movements of your selected display currency — your actual holdings remain unchanged. You can switch the display unit/currency on the platform to see a different valuation.Published on 5 Sept 2024Updated on 5 Jun 202628How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on 17 Oct 2024Updated on 1 Jan 2026451What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on 30 Oct 2023Updated on 29 May 2026127How do I list my collection on OKX Marketplace?
Supported blockchain networks: ETH, BNB Chain, Polygon, AVAX, Arbitrum-one, Arbitrum-nova, Optimism, Klaytn, OKTC, zkSync, Base, Linea, Polygon zkEVM, opBNB, Scroll, Manta. You can find the full list of networks here. Guidelines for adding to the collection: We'll gather NFTs based on each collection's project contract.Published on 7 Jun 2024Updated on 29 May 202656What's the Nitro Spreads table view?
The sortable table view allows users to compare spreads side-by-side by sorting columns based on various criteria such as price, volume, and APR. This feature helps you evaluate the relative 'expensiveness' of different contracts and to track price changes over time.How does the Nitro table view handle spread volumes? The sortable table view integrates spread volumes directly into the table, providing a comprehensive overview of trading activity.Published on 16 Jul 2024Updated on 29 May 20263X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on 13 Aug 2025Updated on 29 May 202630Why can't I join or claim rewards from a campaign?
Your account may be temporarily restricted from joining certain campaigns based on campaign-specific eligibility terms or platform rules. You can continue to use other features on the platform as usual, including trading, deposits, and more. You may click the button below to request review eligibility.What could be affecting my campaign eligibility? Campaign eligibility is determined by system checks to ensure fairness and platform security.Published on 10 Jun 2025Updated on 29 May 202614,852How do I set up indicators on the chart?
Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis.Published on 30 Nov 2024Updated on 29 May 202615