to select the alert of your preference or the Create alerts option In the designated field, input your custom message.

Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message. Check storage space: Make sure your SMS inbox isn’t full. Delete old messages if necessary. Review blocked messages: Check whether security apps or system settings are filtering or blocking SMS messages. Disable SMS-blocking apps: Temporarily turn off any SMS-blocking or filtering apps on your device.

Google services issue If you see a blank page or a “Failed to connect to Google services” message, uninstall the app and reinstall it from the website. Then log in and try again. If the issue continues after trying the steps above, please contact customer support for assistance. If you’re unable to access your account on a new device, go to Contact customer support on the login page after receiving the prompt.6.

We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly Enter the 2FA code to continue (if any) If the email you entered is linked/bound with another account, you'll see a pop-up message.

We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly Enter the 2FA code to continue (if any) If the email you entered is linked/bound with another account, you will see a pop-up message.

When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6. What if I receive a message saying passkeys aren't supported in my region? If you see a message stating that the Passkey feature is not supported in your region on this device, it may be due to an outdated app version.

Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users. High-risk behavior: Messages containing suspicious links or requests to call a specific phone number.Why are these messages so convincing? Due to limitations in SMS technology, sender names can be easily spoofed.

No, there's no conflict.6. When does the updated commission rate take effect after rebinding? It'll take effect in the next hour.7. Do rebound users count toward affiliate assessments? Yes, they do. If you have any other questions, feel free to reach out to our support team.

Why am I encountering a "Buy unavailable" message? This means that our Buy services aren't currently available in your region. Stay informed for future updates, as more payment services are being actively integrated to enhance your experience. 3. Why do I need to verify my account before completing a Buy transaction? Verifying your identity helps us to keep your account secure, and increase your buying limits.

There are 2 main types of phishing: SMS and email phishing (smishing) that uses various types of text messages. Most often, smishing starts with a message informing you that you received a large amount of funds. Voice phishing (vishing) that uses voice calls. A malicious person who uses vishing can call you and pretend to share that there's some news about your P2P orders or account. We'll never ask you for your personal info through a call or message you haven't requested.

This can make it easier for some users to mistake a faked email for an official message.

If you pay using a payment method different from the one selected in the order, contact the merchant via messages. If the merchant confirms receipt, coordinate with them to release the crypto. If the merchant refuses, you can submit a dispute. Learn more: How do I raise a dispute when using P2P trading?What if I paid for a third-party account?

Don't easily trust tempting messages. Private transactions carry significant risks. Don't readily believe messages on social platforms that encourage using digital assets for virtual recharge card transactions at high purchase prices or low selling prices. Stay alert to various enticing messages claiming "high returns." Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies.

You will see this message about a user or merchant being blocked once you confirmed On the Web: In P2P trading > My orders > Completed > the respective Order ID that has user you want to block Select Block to stop receiving messages or do trade with the user or merchant A pop-up window with reasons for blocking will appear on the screen. Pick your reason and select OK. Note: Once blocked, they won't be able to trade with you again, the counterparty will not be able to send messages/make calls.

During this period, don't trust any messages, screenshots or anyone claiming to be from OKX customer service claiming the payment has been received. Most importantly, if you've not received a payment from the buyer, don't select Received.5. Can I receive payments using a non-verified payment method? According to platform rules, regular users must use a payment method that matches their verified identity when receiving payments.