The Financial Conduct Authority (FCA) implemented new rules on June 8, 2023, classifying crypto assets as 'Restricted Mass Market Investments'. These rules introduce specific restrictions on marketing cryptoassets to UK consumers. The restrictions include clear risk warnings, a ban on incentives to invest, positive frictions, user categorisation requirements, and appropriateness assessments.

These persons govern and oversee the privately owned financial institution, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.

A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?

By default, you will see the first account in your wallet. Select Add Account to retrieve your AA Smart accountFAQ1. What are the differences between Externally Owned Accounts, Contract Accounts, and AA Smart Accounts? Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys.

On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.

Note: email and phone number verification helps confirm that you're creating the account using your own contact details. This ensures account ownership, improves security, and helps protect your account from unauthorized access. Insert the password you want to protect your account in the Password field. Ensure that it's complex and keep it confidential. Select Next once completed. Note: Use a combination of numbers, letters, symbols, and lower and upper case.

Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5. Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes.6. Can I change my name after completing identity verification?

You may contact the corresponding platform for verification if your funds haven't arrived in your account after confirmation.The funds are not withdrawn If the status of your withdrawal appears as either "In progress" or "Pending withdrawal", it indicates that your request is still waiting to be transferred from your account, likely due to a large number of pending withdrawal requests.

For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.

As an effort to keep your account safe, we've implemented a new security measure. The new security feature temporarily restricts account withdrawal activities after updates to withdrawal security settings are made to one's account.What changes trigger this security feature? Changing linked mobile number Changing linked email Changing Google Authenticator Change password regardless of if a new device is involvedWhat type of account activities will be restricted for me?

If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1. Sign up for a new account on OKX Navigate to our homepage and select Sign up, located in the top right corner. Along with particulars such as your email address or phone number, you'll also be required to enter a password to secure your account.

AA Smart Account eliminates the limitations of seed phrases/private keys, allowing performing batch transactions, gas deletion, key recovery and etc.

If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.

Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible. If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.

However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze account