All
FAQ
Announcements
Product documents
What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 12 May 20262,931OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on 28 Sept 2023Updated on 13 May 2026663World Cup VIP Exclusive Gift Set FAQ
Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status as of 25 March 2026 at 10:00 (UTC+8), (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page. The Promotion consists of an OKX swag item. Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets.Published on 19 Dec 2025Updated on 24 Apr 2026318X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on 13 Aug 2025Updated on 29 Jan 202629OKX UK Tax Strategy
This policy applies to OKX UK FinTech Company Limited ("OKX UK" or "We") and is published for the financial year ending 31st March 2026.Commitment to Compliance OKX UK is committed to full compliance with all applicable UK tax laws, regulations, and disclosure requirements. This includes paying the correct amount of tax in the correct jurisdiction and at the correct time, while disclosing all relevant facts and circumstances to HMRC.Published on 10 Apr 2026Updated on 10 Apr 2026OKG UK Tax Strategy
This policy applies to OKG Financial UK Company Limited ("OKG UK" or "We") and is published for the financial year ending 31st March 2026.Commitment to Compliance OKG UK is committed to full compliance with all applicable UK tax laws, regulations, and disclosure requirements. This includes paying the correct amount of tax in the correct jurisdiction and at the correct time, while disclosing all relevant facts and circumstances to HMRC.Published on 10 Apr 2026Updated on 10 Apr 2026Event Contracts FAQ
At expiry: Correct judgment: Each contract share can be redeemed for up to 1 USDT (minus a settlement fee) Incorrect judgment: The share becomes worthless; no settlement fee is charged Example: A user purchases 1 Up contract for 0.01 USDT. At settlement, if the Up direction is confirmed, the contract is worth 1 USDT.Core Features Clear profit and loss: Results are determined based on final facts, with transparent rules. Full margin, no liquidation risk: No leverage, no margin calls.Published on 16 Apr 2026Updated on 13 May 2026How do I trade perpetual futures on OKX?
On April 10, 2026, OKX launched event contracts to some supported countries/regions on the App, Web and API. Please refer to the page display for the corresponding supported regions. If it’s available, it'll be displayed normally.Published on 25 Mar 2024Updated on 12 May 2026130OneFootball Credits Trade and Earn
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail.Published on 9 Apr 2026Updated on 9 Apr 202621Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on 1 Oct 2025Updated on 30 Apr 202635What is the New User Full Rebate Program?
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on 16 Mar 2026Updated on 13 May 20263Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDC/ETH. He receives 20 ETH at 17:10 UTC.Published on 13 May 2024Updated on 3 Apr 2026359How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on 29 Sept 2023Updated on 10 Sept 2025554How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the below information: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on 22 Aug 2023Updated on 13 May 202619,666How do I view Profit and Loss (PnL) and switch PnL display?
1. Open the OKX App, select Assets 2. Select the PnL line chart on the right to expand it. Once expanded, you can view total PnL across different time periods — 1 day, 1 week, 1 month, 6 months, and 1 year. Up to 1 year of cumulative PnLs are available. Select the ">" icon next to PnL to view Spot PnL and Futures PnL separately.Why would I want to switch between PnL value and percentage display?Published on 7 Jul 2024Updated on 13 May 202647