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How do I use OKX Wallet Trader Mode for DCA strategy trading?
Choose minutes (1–60 min) or hours (1–24 hrs); default is 1 minute Number of orders Number of orders to split the total into; range 2–90, default is 2Optional parameters Parameter Description Price range Set a minimum and/or maximum price/rate. Orders are skipped when the price is outside your range and resume when the price returnsHow to create a DCA strategyOn the web 1. Go to the OKX Wallet official website and connect your OKX Wallet extension 2.Published on May 14, 2026Updated on May 29, 20263How do I join a video call with customer support?
This guide will walk you through how to join a video call with us using the OKX web/app.What do you need to prepare before the video call? The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession.Published on Aug 26, 2025Updated on Jun 2, 202653How do I buy crypto with BLIK?
With its fast, secure, and convenient design, BLIK makes it easy to purchase cryptocurrency using Poland’s local currency, PLN—offering a seamless experience that combines everyday banking with the world of digital assets. Buying crypto with BLIK is available exclusively to Polish users who have successfully completed account verification.How do I buy crypto with BLIK?Published on Aug 20, 2025Updated on May 14, 20269How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on May 21, 2026Updated on Jun 3, 2026How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on Nov 6, 2024Updated on Jun 3, 20261How do I deposit EUR with iDEAL?
After 90 minutes in a pending or processing state, your deposit will be automatically canceled. You'll receive an email confirmation that your deposit is canceled. In the event that the amount has been deducted from your bank account, a refund will be initiated to return the funds back to your bank account. Keep in mind, it can take up to 7 business days for the funds to be credited. We'll email you once the refund is complete.Published on Nov 16, 2023Updated on May 29, 202621Why did I receive an OKX account closure email notification? What should I do?
This article walks you through the process and what you need to know.I received an account closure notification. What do I need to do next? Once the notification is sent, we'll give you a login grace period (the exact timeframe will be specified in the closure notification) during which you can log in to your account and complete the following: Withdraw your remaining funds: Use the on-chain withdrawal feature to transfer assets in your account to another wallet address or exchange account.Published on Apr 30, 2026Updated on May 29, 20261How do I check my deposit progress?
blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress Find your deposit and select View to check the real-time progress Note: You can view your deposit history for the past 90Published on May 21, 2026Updated on Jun 3, 2026How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Published on Mar 5, 2025Updated on May 29, 20266What can help prevent P2P crypto scams and protect my assets?
Don't hesitate to walk away from deals if they're appearing suspiciously. Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally. Limit your P2P transactions to our P2P platform to add an additional layer of security to your P2P trades. Our P2P escrow system holds the traded crypto on our platform and releases them to the buyer only when transactions are authorized.Published on Sep 2, 2023Updated on May 29, 20261,465What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in. If the issue is not resolved, please reach out to our customer support.SEPA deposit account Update your SEPA transfer details in your online banking system if you have standing instructions with your bank.Published on Jul 2, 2025Updated on May 29, 2026169OKX listing mechanism
Additional trading rules apply during the first 5 minutes after the Call Auction: Market orders are not supported during the first 5 minutes after trading begins. This includes TP/SL orders that meet trigger conditions during this period will not be triggered and will be cancelled. Orders placed during this period are subject to a maximum order size of 10,000 USD per order. These limits would be lifted once the five minutes have concluded. Pre-openWhat is Pre-open?Published on Apr 27, 2018Updated on May 29, 20267,498Why hasn't my withdrawal arrived in the account?
Select three dots at the top right > Select Withdrawal history to view withdrawal records for the past 90 days. On the Web: 1. Select Assets > Withdraw 2. Go to All withdrawals to view or download withdrawal records for the past year. If you need to view withdrawal records older than one year, you can download your funding history on the web. Learn more: How do I download my account statements?Published on Aug 22, 2023Updated on May 29, 202620,957How do I register an account on OKX?
A six-digit registration verification code will be sent to your email and you'll have 10 minutes to enter the verification code into the Enter your email code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on May 29, 202627,911Referral Program FAQ
Rewards may be restricted from trading or withdrawal for up to 90 days from the date of receipt. To unlock the reward, the user must maintain an account balance of at least the qualifying amount in EUR (or the equivalent in other supported assets) for a cumulative total of 30 days within the 90-day window following the reward grant date. The 30 qualifying days do not need to be consecutive.Published on Jan 8, 2025Updated on Jun 3, 2026