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OKX Beginner's Guide
To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen. Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent.Published on Mar 20, 2023Updated on May 29, 20261,742How do I set a price alert?
Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4. Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on Apr 30, 2024Updated on May 29, 2026261How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on May 21, 2026Updated on Jun 3, 20261How can I enhance my OKX app security?
Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website. Note: avoid scanning with social/communication apps, as third-party tools may alter links. Learn how to download the official OKX App here: How do I register an account on OKX?Scenario 2: My device is infected with MalwareWhat are the signs of device infection? Your phone overheats suddenly and experiences rapid battery drain.Published on May 14, 2026Updated on May 29, 2026A beginner's guide to identity verification
We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on Sep 25, 2023Updated on May 29, 20266,479Disabling cloud sync on your authenticator app
Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.Published on May 12, 2023Updated on May 29, 20264,851How to fix passkey error 50162 on Android devices
If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on May 29, 20263,125How do I freeze my account? (app)
You may contact our customer service for assistance if any difficulties are encountered.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Account settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze account Get SMS/emailPublished on Jul 11, 2024Updated on Jun 2, 20267Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security.Published on Apr 19, 2024Updated on May 29, 202623Why is my OKX app not working?
Instead, delete and reinstall the app to refresh stored data.4. Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on Mar 16, 2026Updated on May 29, 202617Unseen City Shirts - Blue Moon - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. 3. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4.Published on Apr 25, 2024Updated on May 29, 20262How do I secure my exchange account?
If third-party apps obtain the required permissions, they may even directly access data stored in your web browser, such as browsing history, bookmarks, and stored cookies. Once a malicious app is installed, scammers may gain direct access to your account without requiring you to log in again. Therefore, please make sure to download and install mobile apps only from official and trusted channels.3.Published on Jun 12, 2024Updated on May 29, 20261,347Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on May 29, 2026134OKX EEA Beginner's Guide
To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen. Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent.Published on Jun 30, 2025Updated on May 29, 202618How do I use the TWAP trading bot?
There are two options available under the Price range section, which is Constant and Percentage Select your desired trading pair and instrument using the menu in the top-left corner of the TWAP section Next, enter your desired price limit, the time interval at which you want the bot to make trades and the size of each buy or sell. Finally, enter the total trade amount and select Buy [asset] Check your trade details and select Confirm on the next screen to launch the botPublished on Sep 10, 2024Updated on May 29, 202615