This crypto-asset marketing communication has not been approved by any competent authority in any Member State. THIS OKX PROMO IS ONLY AVAILABLE TO OKX ACCOUNT HOLDERS BASED IN NETHERLANDS, FRANCE, POLAND OR GERMANY AT THE TIME OF THE CAMPAIGN. OKX is the trading name of OKX Europe Ltd, a Malta registered Company licensed by the MFSA as a Virtual Crypto Assets Service Provider.

Buying crypto with ZEN.COM is available exclusively to users in Poland, Czechia, Romania, Hungary, Denmark, Sweden and Norway who have successfully completed account verification.Getting Started In order to buy crypto using your ZEN.COM account, you'll need to be registered with ZEN.COMOn the app Log in to your account on OKX app, go to the Buy and Sell section Select Buy and sell Select the Buy option from the pop-up menu and select your preferred asset Select Buy If ZEN.COM isn't selected by default

Buying crypto with BLIK is available exclusively to Polish users who have successfully completed account verification.How do I buy crypto with BLIK?

You can now buy crypto on OKX with your PayPal account. After you add your PayPal account on our platform, you can use it to buy crypto instantly. Buy with PayPal is only available for EU residents who have completed account verification.How do I buy crypto with PayPal?

To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positions

Auto-deleveraging (ADL) is a risk-management mechanism that may be used in extreme market conditions, depending on the platform's liquidation and insurance framework. It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me?

Receive €45 in BTC if you buy at least €100 or $100 in eligible crypto each day for 4 more days in a row Note: the amount of BTC payable under this campaign will be calculated based on the prevailing market rate for the conversion of EUR to BTC as at the time in which the reward will be credited into your account.2. What counts as an "eligible crypto" buy?

You can now buy crypto on our platform with Google Pay instantly. Buy with Google Pay is only available for Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that Google Pay isn't available on devices running iOS at this time. Access to this service is based on the phone device and model and the countries supported by Google Pay, which isn't related to the verified country of residence with us.

When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.

You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.

Automate your crypto purchases on schedule with the recurring buy feature. This is available in Simple and Exchange modes, and can only be accessed via the OKX mobile app. You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?

On the app Open your OKX app, go to Homepage and select Trade Select Trade from the Homepage In the Trade menu, select Trading bots Note: it's only available for the spot market. Make sure to choose a spot trading pair from the menu. Select Trading bots from the trade menu Select Recurring buy from the bot list in the main menu Select recurring buy from the menu Select the asset you wish to purchase.

Why am I seeing a subset of crypto on Buy/Sell crypto list when buying with my cash balance? The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade.4. After buying with my cash balance, where can I view the crypto I purchased?