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Virtual currencies, real risks. The only guarantee in crypto is risk.Published on May 14, 2024Updated on Nov 17, 2025415How do I authorize a new device when I log in?
Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on Aug 31, 2023Updated on May 12, 202613,890What's liquidation and how do I reduce the risk?
Liquidation risk can increase due to: adverse price movement insufficient margin high position size relative to account balance funding payments and fees reducing available margin over time volatility spikesHow do I reduce liquidation risk? There's no way to eliminate risk completely, but you can reduce it by managing exposure more carefully.Published on Apr 15, 2026Updated on Apr 21, 2026OKX x McLaren NFT Sweepstakes Terms & Conditions
You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I safeguard my Web3 wallet from fraudsters?
We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?Published on Dec 13, 2023Updated on May 6, 20261,015What can help prevent P2P crypto scams and protect my assets?
Never share authorization codes with third parties: avoid scanning unverified QR codes or providing authorization codes to third parties. Only seek support from official channels: always seek assistance from customer service through our chatbot. To learn about other types of scams, visit here.Published on Sep 2, 2023Updated on Feb 12, 20261,462What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 202671What onboarding information is required for the government-owned enterprise?
resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification.Published on Oct 13, 2023Updated on Apr 6, 202662What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on Oct 13, 2023Updated on Feb 12, 2026118What onboarding information is required for a fund?
Identify all key parties Identify all parties involved in the fund, including the corporate officers, directors, ultimate beneficial owners, and any authorized users. Provide organizational documentation Provide organizational documentation that regulates and binds the fund and establishes its control and management structure.Published on Oct 13, 2023Updated on Feb 12, 2026122What onboarding information is required for a privately owned company?
letter (a board resolution containing such authorization is also acceptable) The information collected is used solely for the purpose of completing institutional verification.Published on Oct 13, 2023Updated on Feb 12, 2026281How do I start onboarding as an institutional user?
Can a corporate account change its authorized account user? Yes. To change the authorized account user, you’ll need to provide a new authorization letter along with the required documents of the newly authorized person, including a valid identity document and proof of residential address.Once submitted, our team will review the information as soon as possible. The review result will be sent to the email address linked to the account.Published on Oct 10, 2024Updated on Feb 2, 202655How do I secure my exchange account?
OKX will work together with you to safeguard your account, reduce the risk of cyber threats and scams, and protect your digital assets. Strengthening account security is the first step toward protecting your assets.Published on Jun 12, 2024Updated on May 12, 20261,335Who can access X-Perps in the EEA?
OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act. Need help with an OKX product? Find guides and answers in our Help Centre. Visit here.Published on Apr 15, 2026Updated on Apr 30, 2026What onboarding information is required for a family office?
Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process? Identify all key parties Identify all parties involved in the family office, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 202670