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Trading Fee Rules FAQ
You can find the current maker and taker fee on our trading page Alternatively, you can log in to your account on our app then go to Trade, and select More and Fee rules to find out the fee level and fee rate for the current pair. Select Fee rules to view more about your current fee tier and rules5. How can I check the trading fees in advance? You can't check your trading fees in advance. You can calculate or view the fees for completed orders yourself.6.Published on Mar 22, 2024Updated on Jun 8, 20261,089What are the trading volume rules for the campaign?
Any trades involving non-eligible tokens will: Not be counted toward your campaign trading volume Not contribute to rewards or ranking (if applicable)Where can I find more detailed rules? For complete details, including: Eligible tokens Campaign mechanics Reward structure Please refer to the specific official campaign rules page provided on our platform.Published on Mar 26, 2026Updated on May 29, 20261Travel Rule FAQ (EEA region)
The Travel Rule is an international regulation designed to prevent financial crime. Starting 30 December 2024, we’ll need to collect additional information for certain crypto transactions for customers in the European Economic Area (EEA) region.How does the Travel Rule affect me? The Travel Rule applies to all crypto deposits and withdrawals.Published on Dec 17, 2024Updated on May 14, 2026630OKX Sub-Affiliate link rules
As further detailed in the OKX Affiliate Rules and the OKX Sub-Affiliate Rules, all affiliates and sub-affiliates must remain fully compliant with all applicable laws and regulations and shall be responsible for any violations thereof.Published on Sep 28, 2023Updated on May 29, 2026675Trade Like A Pro hype rules
OKX or the Campaign organiser reserves the right to cancel the eligibility of any participant or who engages in dishonest or abusive activities, violates the terms and conditions of the activity, violates local regulatory rules for transactions, or engages in any other activity related to illegal, fraudulent, or harmful purposes.Published on Sep 25, 2023Updated on May 29, 202613OKX Learn to Earn: BTC halving 2024 event rules
Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on Mar 26, 2024Updated on May 29, 20266,677How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on Apr 29, 2024Updated on Dec 31, 20251Formal Complaint Handling Process - OKX EEA
The Complaints Handling Procedure (the “Procedure”) is established and drawn to address the handling of complaints received from users who are registered as OKX Europe Limited (“OKX” or the “Company”) customers, and are based within the European Union or European Economic Area. The Procedure sets out how to make a complaint, a summary of the complaints handling processes, and the escalation routes should you not be happy with our final response.Published on Jan 23, 2025Updated on May 29, 202620Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on May 29, 2026155How can I get my project listed on OKX?
The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only. Listing decisions are based on internal review standards and overall project quality.Published on Apr 16, 2026Updated on May 29, 20262OKX x McLaren NFT Sweepstakes Terms & Conditions
The JAMS arbitration will be governed by the JAMS Comprehensive Arbitration Rules & Procedures, as modified by this Agreement. Dispositive motions will be allowed, and the arbitrator must follow this Agreement, will have the same power to award damages and relief as a court (including reasonable attorney’s fees and costs), and will issue a binding written decision, which can be enforced by entry of judgment by any court of competent jurisdiction.Published on Apr 25, 2024Updated on May 29, 2026607Pay wallet auto top-up FAQ
You also have the option to temporarily turn off the rule, which stops it from triggering while preserving your configuration, or permanently delete it if it's no longer needed.Can I change my rule while a top-up is in progress? No. Once the system has initiated an auto top-up execution, the rule is locked and can't be edited until the process completes.Published on May 14, 2026Updated on Jun 5, 20264Why is my deposit locked?
Deposit locked due to Travel Rule additional verification If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which you may require supplementary information for it to be unlocked. You should obtain the legal name of the sender and ask whether they are sending from an exchange or private wallet address. Additional information such as, but not limited to, country of residence may also be required.Published on Dec 19, 2023Updated on May 29, 2026988Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
2.1 Verify the zk-STARK Inclusion constraint**Verification Theory Following the STARK procedure, we'll calculate the execution trace table of all user assets as below, and hash each user's information as a trace table that becomes a Merkle tree leaf, then commit the leaves to a Merkle root which will be published during each PoR audit round. To verify whether your assets are included in the root, we will provide you with the Merkle path for verification.Published on May 10, 2023Updated on Sep 8, 2025182OKX listing mechanism
Orders are matched only after official trading begins and according to normal trading rules.Published on Apr 27, 2018Updated on May 29, 20267,498