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How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on May 29, 20264A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on May 29, 20266,480How do I verify OKX's ownership and balance of the wallet address?
In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on May 29, 20261,003World Cup VIP Exclusive Gift Set FAQ
Our team will review your case and arrange a replacement or reshipment as appropriate.How long does a replacement or reshipment take? Timelines depend on the outcome of the review. Please contact customer support for an estimate based on your specific case.Do I need to return the entire set to exchange one item? No. You only need to return the specific item that requires replacement.Can I request a reshipment for a missing item? Yes.Published on Dec 19, 2025Updated on Jun 4, 2026321OKX x McLaren: Digital Collectibles FAQs
Each one is distinct and cannot be replaced by a similar one as they all have unique metadata.When will the Race Rewind Digital Collectibles be available? Digital collectibles will be released for each race. These will always be available between 10am GMT on Fridays until 10am GMT on Mondays during every race weekend. Las Vegas will have the same drop timings as all other drops despite having a different racing schedule.Published on Jun 5, 2024Updated on May 29, 20266How does leverage work in X-Perps trading?
It means your position is generally less tolerant of adverse movement.Leverage doesn't replace risk management Leverage is a position setting, not a risk-management strategy.Published on Apr 9, 2026Updated on May 29, 20261How can you protect yourself from a phishing attack?
Pharming: the attacker spots the vulnerability of the user's computer system and modify the file about DNS information stored in the user's computer with malicious code, and replaces the website address that the user would visit with the phishing website address. After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful.Published on Aug 17, 2023Updated on May 29, 20263,764How do I create passkeys? (web)
When you reset it, you'll replace your current passkey with a new one during the process. To reset your passkey: Go to Profile > Security > Authentication methods > Passkeys > Manage Select Reset and complete the verification process.Published on May 21, 2026Updated on Jun 3, 2026How do I create passkeys? (app)
When you reset it, you'll replace your current passkey with a new one during the process. To reset your passkey: Go to the Menu > Account settings > Security > Passkeys Select the passkey you want to reset and complete the verification process If additional verification is required, the review process may take up to 24 hours. You'll be notified once it's complete Select the reset icon to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up.Published on May 21, 2026Updated on Jun 3, 2026How can I enhance my OKX app security?
If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at urgent@okx.com.What are the things that I can do daily to secure my security? If suspicious activity persists, switch to a trusted device and perform the following checks:Audit the security of your account Reset your login password: create a strong, unique password used exclusively for OKX, learn how you can change it here.Published on May 14, 2026Updated on May 29, 2026How do I get started with OKX Trade?
DEXs replace order books, order matching systems, and institutional market makers with protocols called AMM and smart contracts to create liquidity pools and define the price of assets according to mathematical equations. In DEXs, users aren't technically trading against counterparties. Instead, they're trading against the liquidity locked inside smart contracts. A smart contract pairs the crypto received from a user with another token and swaps using preset mathematical equations.Published on Jul 26, 2022Updated on Jun 5, 202679What's OKX Security Assistant?
If you encounter situations such as “deposit or withdrawal address appears to be replaced” or “address changes after pasting,” perform the following checks:Compare addresses across devices Compare the deposit or withdrawal addresses shown in the app and on the official website. If they differ, there may be a risk.Browser no-plugin or incognito mode comparison Log in using a browser with no plugins or incognito/private mode and compare the address with the one shown in normal mode.Published on Jan 15, 2026Updated on May 29, 202664TradingView Subscription Codes – Terms and Conditions
Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.Published on Jul 23, 2025Updated on May 29, 20266How can I do derivatives trading with the Jupyter Notebook?
You can also replace instType with EXPIRY or OPTION for your information. import okx.MarketData as MarketData flag = "1" # live trading: 0, demo trading: 1 marketDataAPI = MarketData.MarketAPI(flag = flag) result = marketDataAPI.get_tickers(instType = "SWAP") print(result)2. How can I get available trading pairs for derivatives trading with the Jupyter Notebook using Get instruments?Published on Sep 28, 2023Updated on May 29, 2026203
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