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What can help prevent P2P crypto scams and protect my assets?
Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4. Chargeback scams Chargeback scams occur when scammers take advantage of chargeback features on some payment platforms to reverse or cancel the initial payment made once the P2P order is completed. The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer.Published on Sep 2, 2023Updated on May 29, 20261,466How do I set up TP/SL with the Order line?
The order line, which is the dotted white line, will hover on the chart.Published on Jun 21, 2024Updated on May 29, 2026175What are OKX's crypto trading bots and how do I utilize them?
When the price of the asset rises to one of the grid lines, the bot automatically sells. If the price drops to a grid line, the bot automatically buys. How the Spot grid trading bot looks on the app You can either set the grid parameters manually for full control or use the AI strategy, which relies on past price movements and back-tested data to increase the chances of profit.Published on Sep 4, 2025Updated on May 29, 20261How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on Jun 6, 2024Updated on Jun 2, 2026103Why am I asked to confirm my personal details again?
personal data is encrypted and securely stored in line with data protection laws.Published on Mar 19, 2025Updated on May 29, 2026155How do I view Profit and Loss (PnL) and switch PnL display?
For more help with PnL settings on our platform, visit here.Published on Jul 7, 2024Updated on May 29, 202647How do I manually set up spot grid trading bots?
The Spot grid bot helps you automate trading by placing buy and sell orders at preset price levels within a defined range. Once you set the upper and lower limits, the bot buys when prices fall to a grid line and sells when they rise—capturing profits from normal market fluctuations without constant monitoring. You can configure your grid parameters manually for full control or let the AI strategy handle it for you using backtested data and historical price movements.Published on Sep 4, 2025Updated on May 29, 2026What should I do during or after a scam?
Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page. Trace asset flows on the blockchain: attempt to trace the flow of assets using blockchain explorers and other tools to understand where the funds went after the transfer. This may require some technical knowledge or professional assistance, but it can help determine whether the funds are still retrievable or have been laundered.Published on Mar 11, 2024Updated on May 29, 2026770How do I set up indicators on the chart?
Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right). Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel.Published on Nov 30, 2024Updated on May 29, 202615What's a futures trading bot and how do you automate trades with it?
Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced. Select and enter the necessary details to determine the grid lines space Arithmetic mode divides the price range from Lower Price to Upper Price into the number of grids by equal price difference, as each grid has an equal price difference (for example 1, 2, 3, 4..).Published on Dec 26, 2023Updated on May 29, 202636How do I manually set up spot grid trading bots?
This new feature is designed to help you maximize your trading strategy with more flexibility and ease, ensuring that your bots remain aligned with your evolving goals.How do I use the Edit Parameters feature?Published on Jun 6, 2024Updated on May 29, 2026209OKX API FAQ
The rise and fall value of the latest transaction price compared to the opening price of the K-line 24 hours ago/100% of the opening price of the K-line 24 hours ago. The above formula data can be obtained through the market interface here. What's the reason for the error message "51000 Parameter posSide error" when placing an order? You need to check the account mode first; buying and selling mode/opening and closing mode, which can be viewed here to obtain posMode.Published on Sep 20, 2024Updated on Jun 5, 2026139How do I stay safe from phishing SMS using the name OKX?
You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on May 9, 2025Updated on May 29, 2026325How do I track the cost price of my spot trades?
On the trading screen, select Settings from the top menu Proceed with the selection of Settings from the pop-up menu On the Trading mode screen, select Spot cost price type Select between Average cost price or Cumulative cost price Select from the available options under the Spot cost price type options The cost price will also be reflected on your K-line Chart and the positions menu. Cost price on the K-line chart Cost price on the positions menuPublished on Sep 5, 2024Updated on Jun 5, 202630How do I protect my account from Trojan horse takeovers?
Your awareness is your first line of defense. By staying alert to suspicious activity and maintaining good security hygiene, you can significantly reduce the risk of Trojan horse attacks and account takeovers. If you’re ever unsure or need help, don’t hesitate to reach out to OKX Support.Published on May 30, 2025Updated on May 29, 202614