When you withdraw cryptos from OKX, please ensure that the network and crypto are supported by the recipient's platform or wallet. Once your withdrawal status is marked as In Progress or Transferred Out, you cannot cancel the withdrawal on OKX. You will need to contact the recipient's platform or wallet for assistance in recovering or reversing the transaction.1.

You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.

Once you have made your first cash deposit, you can start buying crypto: Open your OKX app > Buy Log in to your account on okx.com, go to Buy crypto > Express buy Select the crypto you want to buy with cash Enter the cash amount you want to spend or the crypto amount you want to buy and select Next Preview your purchase and select Buy After completing your buy order, your cash balance will be deducted and you will receive your crypto in your My assetsFAQ1.

want to trade Several futures contracts are available for you to explore Take a good look at the list and select your tokenHow do I strategize futures grid AI strategy?

You can add a card by following these steps.Getting started Login to your account Open your OKX app > Buy and sell > Buy Log in to your account okx.com, go to Buy crypto > Express buy Select the crypto you want to buy Enter the cash amount you want to spend or the crypto amount you want to buy and select either Visa or Mastercard option under the Pay with Select your debit or credit cards to proceed with the payment Select Add card.

Only the assets you explicitly select will count toward your margin balance.How do I set it up? Setting up Selected Margin is a two-step process as below: Go to the X-Perps margin settings and choose which assets you want to designate as collateral. Transfer those assets from your Funding Account to your Trading Account. Assets that remain in your Funding Account will not be recognised as margin, even if they have been selected.Which assets are eligible?

Confirm your emergency contact details after review Once your emergency contact is successfully saved, you can always come back to update your emergency contact. What your emergency contact looks like, and you can always update itWhen will the emergency contact be contacted? If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS.

Passkeys allow you to enjoy password-free login without the need for verification codes while being the most secure option to protect your account. Once the passkey feature is activated, at least one passkey must always remain linked to the account. You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.

A visible balance does not always equal immediately withdrawable balance.Important note For the most accurate and current instructions, always check the OKX app and the relevant in-app help guidance. To learn more about OKX products, visit here.

Selected margin may suit traders who want more flexibility to draw on available margins across eligible balances, while accepting broader account exposure if the market moves against them. Isolated margin gives you the clearest position-level risk control, capping potential loss at the margin allocated to that position. Always confirm the selected margin mode before placing an order. To learn more about our products, visit here. Disclaimer: X-Perps are leveraged derivatives.

You can efficiently manage multiple trading pairs within a single signal bot. During setup, you can select Create > Add trading pairs you want to include, allowing you to effectively monitor and execute trading signals for those specific pairs. Signals for pairs not chosen during setup will be filtered out. Add the trading pairs7. I received an error - "Incorrect type of instrument (51000)". What does this mean?

A limit order lets you set the maximum buy price or minimum sell price you are willing to accept. Use when: price control matters more than immediate execution. Note: execution is not guaranteed if the market never reaches your price.What are trigger and stop orders in X-Perps? Trigger-based orders activate only when a specified price condition is met. Use when: you want automated entries or exits based on specific price levels.What is take-profit / stop-loss (TP/SL) in X-Perps?

Hold periods vary by campaign, so always refer to the campaign page and its terms and conditions for the exact details. To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.

To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.

Passkeys allow you to enjoy password-free login without authentication codes. It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in. Once the passkey feature is activated, at least one passkey must always remain linked to the account.