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How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on Apr 21, 2026Updated on Apr 30, 20261How do I set up indicators on the chart?
Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display. You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis.Published on Nov 30, 2024Updated on May 29, 202615How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on May 29, 20266,108Why is my OKX app not working?
Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on Mar 16, 2026Updated on May 29, 202617How do I use the Account long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc. L/S Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on May 29, 202620What's OKX Affiliate Program in EEA?
For account security, you’ll be removed from the affiliate program if suspicious activity is detected, including but not limited to: Redirecting users to OKX from websites that resemble the OKX official website, including: Websites mirroring the look and feel of the OKX website Websites with similar URLs as our official URL (www.okx.com), such as www.okx.xxx.com Websites loaded with OKX logos as clickbait Using social media accounts that resemble the OKX official social media account, including TwitterPublished on Sep 27, 2023Updated on May 29, 20261What's OKX Affiliate Program?
For account security, you’ll be removed from the affiliate program if suspicious activity is detected, including but not limited to: Redirecting users to OKX from websites that resemble the OKX official website, including: Websites mirroring the look and feel of the OKX website Websites with similar URLs as our official URL (okx.com), such as www.okx.xxx.com Websites loaded with OKX logos as clickbait Using social media accounts that resemble the OKX official social media account, including X, FacebookPublished on Sep 27, 2023Updated on May 29, 20263,295What's OKX Security Assistant?
It’s recommended to handle issues in the following order (from easy to hard): Retry with administrator privileges Restart the system, then make an attempt again; to release locks or reduce resistance Clean based on the risk target type If the alert involves system services, scheduled tasks, or startup items, don’t just delete files—remove them from the corresponding configuration entries first.Published on Jan 15, 2026Updated on May 29, 202667How do I create passkeys? (web)
To remove a passkey: Select Remove next to the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select Remove to remove your passkeyWhat should I do if I see “Unable to verify face” when setting up an passkey?Published on May 21, 2026Updated on Jun 3, 2026How can I enhance my OKX app security?
Your keyboard input or clipboard content is modified unexpectedly.How do I remove malware and secure my device? Uninstall suspicious apps: Remove any apps downloaded from unofficial sources. Check if "accessibility permissions" have been granted to unknown apps and disable them. Perform a full system scan: If issues persist: Install and run a trusted antivirus software scan. Delete any detected malicious apps and associated files.Published on May 14, 2026Updated on May 29, 2026How do I create passkeys? (app)
Select the remove icon to remove your passkeyPublished on May 21, 2026Updated on Jun 3, 2026How do I deposit EUR with Bancontact?
To use Bancontact, please make sure you have a banking app or card that displays the Bancontact logo, and then follow the steps below: Select Bancontact as the payment method at checkout If you are using your desktop, you may confirm the transaction through a mobile app or card reader.Published on Sep 13, 2024Updated on May 29, 20263Crypto available for withdrawal FAQ
Note: this function is unavailable in certain regions.Can the hold be removed early? The hold is applied automatically by our risk system and cannot be manually removed or shortened by the support team. If you need access to your funds urgently, converting your crypto to local currency and withdrawing to your linked bank account is the recommended alternative.Will this happen every time I deposit and buy crypto? The hold is not applied to every transaction.Published on Jan 25, 2024Updated on May 29, 20263,695What's KYC: What to expect and why it matters?
Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on May 29, 202665How do I safeguard my Web3 wallet from fraudsters?
Understand the project background: ensure you have a clear understanding of the project background and contact official customer support for confirmation if encountering unfamiliar activities. Adopt safer Web3 practices: avoid unfamiliar links and refrain from authorizing Web3 wallets to unknown third-party applications. Conduct cautionary measures: exercise caution with unfamiliar links or airdrops in your Web3 wallet. Regularly check and promptly revoke authorizations for unfamiliar sites.Published on Dec 13, 2023Updated on May 29, 20261,037