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OKX AI 101
Risk Management & Safety Before using AI for trading, proper safety setup is critical. Both OKX and the user have their respective responsibilities. Dedicated sub-account: create a separate account for AI with its own funds, isolated from your main account. Read-only mode: use --read-only so the AI can only view data, not execute any trades. Demo first: use --demo mode to test with simulated funds before going live with real capital. Avoid unofficial Skills: these may lead to asset loss.Published on May 4, 2026Updated on May 29, 20264What's the Spot DCA bot and how do I use it?
places safety orders and take profit order.Published on Oct 3, 2025Updated on Jun 4, 20265What should I do during or after a scam?
On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on Mar 11, 2024Updated on May 29, 2026770Common scam tactics
They'll usually request upfront payment from the users, claiming it's the "training fee", "entrance fee" and other similar types of fees which are used to provide relevant training material or equipment. Once the upfront payment is made by the users, the scammers will assign some simple tasks to users, including posting online advertisements, filling in some surveys, clicking the provided links to complete the tasks, or other simple actions.Published on Sep 28, 2023Updated on May 29, 20262,724Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible?Published on Apr 19, 2024Updated on May 29, 202623Unseen City Shirts - Blue Moon - NFT FAQ
They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT?Published on Apr 25, 2024Updated on May 29, 20262What can I do if my device is running in an unsafe environment?
If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks. Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead.Published on Jan 19, 2023Updated on May 29, 2026301How do I protect my account from Trojan horse takeovers?
Account safety Enable MFA/2FA for all essential accounts — especially email, authenticator apps, and passkeys stored in the cloud. Regularly review login history, connected devices, and third-party access for all important accounts. Use strong, unique passwords for each account. Never reuse your email password elsewhere. Disable SMS syncing across devices to prevent OTP interception. Separate accounts: use different email addresses for your authenticator and passkey accounts.Published on May 30, 2025Updated on May 29, 202614What are OKX's crypto trading bots and how do I utilize them?
Users can choose when to enter a trade using technical indicators, and they only need to reserve the minimum funds required to start (Initial Order + First Safety Order). Additional funds can be added later as needed. A special feature called Continuous Trading Cycles allows the trading bot to keep running, buying during dips and selling during rebounds, or starting new trading cycles after hitting the take-profit target.Published on Sep 4, 2025Updated on May 29, 20261What's KYC: What to expect and why it matters?
While your initial verification covers the basics, you may be asked to: Update your information periodically, especially if your ID has expired or if regulations change Provide additional documents when your activity level increases or patterns shift significantly Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD) This helps us keep your profile up to date and ensures the ongoing safety of your account.What steps are involved in KYC?Published on Jun 24, 2025Updated on May 29, 202666How can you protect yourself from a phishing attack?
Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user. The email often carries the link of phishing website or the download link of Trojan horse program.Published on Aug 17, 2023Updated on May 29, 20263,769Understanding OKX's Security Fund
Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged trading, including derivatives and futures trading where available. Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on Mar 25, 2026Updated on May 29, 20264What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
It can also be used if you have a high degree of confidence in the ultimate direction of a particular asset, and want the flexibility to gain better entry positions based on technical indicators, or customize the price step or volume multipliers on safety orders. By doubling your position size after each losing trade, you may recover your losses if the market eventually moves in your favor.How can Futures DCA bot help me?Published on Apr 3, 2024Updated on May 29, 202681Why is my account restricted and what should I do?
To ensure the safety of our users and community, OKX may occasionally freeze restrict your accounts, in accordance with our Terms of Service. This is a security measure designed to maintain the integrity and compliance of the OKX platform. While an account is restricted, you may be unable to login to your account, withdraw, trade, or deposit funds. Available actions during an account restriction may differ in each case.Why was my account restricted?Published on Feb 27, 2026Updated on Jun 4, 2026948OKX Web3 FAQ
We're committed to providing full cooperation and support to judicial authorities upon request.Please report all security incidents to: safety@okx.comPublished on Jan 19, 2026Updated on May 29, 2026118