All
FAQ
Announcements
Product documents
What should I do during or after a scam?
Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.Published on Mar 11, 2024Updated on May 29, 2026768How do I secure my account after detecting unusual activity?
You can turn off or change your authenticator app at any time.Published on Mar 21, 2025Updated on May 29, 202634USDG Convert Fees Change Announcement
Following this change, USDC <> USDG conversions will be subject to a 0.03% (3 bps) markup. This change will take effect on 2:00 (UTC+0) , 25th February. Thank you for your understanding and continued support.How to get USDG You can obtain USDG by accessing Convert. Each user has a daily low-slippage swap limit of 2 million of the following cryptocurrencies: Crypto Daily cap (buy and sell included) USDT $2,000,000 USDC $2,000,000 Note: Actual losses are subject to the product page.Published on Feb 20, 2026Updated on May 29, 20265How to fix passkey error 50162 on Android devices
Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.Published on Dec 8, 2025Updated on May 29, 20263,204How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make...Published on Nov 5, 2024Updated on May 29, 202613How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name Note: the system is compatible with the name in reversed first/middle and last name order. Changes are only necessary if accented or non-accented characters are displayed incorrectly.Published on Mar 18, 2026Updated on Jun 5, 202681How do I change my phone number?
Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on May 29, 2026How do I change and reset my chart layout?
This option is useful if you've made significant changes and want to start fresh, or if you're troubleshooting an issue with the interface.Published on Nov 27, 2024Updated on May 29, 202619How do I link an authenticator app?
(Optional) For enhanced security, you may disabling cloud sync on your authenticator app Note: make sure to securely store your setup key during setup. If you change or lose your phone, you may not be able to log in without it.Published on May 21, 2026Updated on Jun 3, 20261Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Jun 4, 2026136450,000 XPL X Drops Campaign Terms and Conditions
Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants. Minimum Threshold: If a user's Crypto Balance is below $750 EUR during the daily snapshot, they will not be eligible for rewards for that specific day. Hard Cap: There is a hard cap of €50,000 EUR per user for crypto assets eligible to participate.Published on Dec 16, 2025Updated on Dec 26, 2025What is the New User Full Rebate Program?
During this lock-up period, the reward cannot be used for trading or withdrawn. After the lock-up period ends, rewards become active and can be used within their valid usage period. Expired rewards (whether unclaimed or unused after the valid period) will be forfeited automatically.7. How do I view my rewards from the New User Full Rebate Program? You can track your Program progress and daily reward status on the Program Landing Page.Published on Mar 16, 2026Updated on May 29, 20264How does fast redemption work?
During this time, you can still cancel your redemption 0 ETH Day 5: First partial redemption You reach the front of the redemption queue. Due to redemption by other users, the daily limit only has 50 ETH left. You receive 50 ETH. 50 ETH Day 6 - 9: Partial redemption Over the next 4 days, you receive 100 ETH daily. 450 ETH Day 10: Full redemption On the last day of the standard redemption period, all outstanding crypto are settled all at once.Published on May 8, 2025Updated on May 29, 2026196How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on Mar 6, 2024Updated on May 29, 202627Buy crypto with rewards terms and conditions
You would then need 4 more successful daily buys to reach the 5-day milestone.5. Edge Cases and Participation Risks Late Enrollment Risk: March 11, 2026 is the final day to enroll. For example, if you enroll on March 11 but do not make your second buy until March 13, it is mathematically impossible to complete a 5-day streak by the March 15 deadline.Published on Feb 19, 2026Updated on May 29, 2026