All
FAQ
Announcements
Product documents
Affiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Published on Jun 8, 2023Updated on May 29, 2026221How do I secure my account after detecting unusual activity?
If you notice any unusual activity on your account, you have to contact official customer support immediately. We’ll assist you in freezing your account promptly to safeguard your assets.Published on Mar 21, 2025Updated on May 29, 202634How do I use Trading bonus?
Detailed usage scope can be found in the table below: Account Mode Futures mode Position Mode Margin mode Applicable Products Perpetual Futures Options (exclude simple options)Rules for reclaiming Trading bonusTrading bonus voucher expiration Each Trading bonus voucher has expiration time.Published on Mar 8, 2024Updated on May 29, 20261,246Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025182What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
We'll continue to list and delist tokens on an ongoing basis.Token A ATH RPL ALCX FLOW CTXC LAYER ULTI SSV CVX PHA CVC WCT NOT RADAR PEOPLE BADGER DEP BABY MERL BLUR TON 1INCH DGB FLUID SAFE CORE ENS GRT DOGE PARTI PRCL FLR POLYDOGE T EGLD NAVX MEW GEAR IMX API3 ELF PI WIF FLOKI GODS FIL ETC KAITO TNSR OAS ELON NEAR ETH IP ZEUS APT GALA GHST GAS BERA W CITY DYDX SOL GLM ANIME VENOM ARG ILV FLM HBAR S ZKJ MENGO AGLD AVAX ICX TRUMP ETHFI POR ERN UNI IOST NC AEVO ETHW SLP WBTC IOTA DUCK STRK SWEAT BABYDOGEPublished on Mar 11, 2024Updated on May 29, 202694What is OKX DEX Aggregator+?
OKX Intent Swap settles RWA trades 50% faster than other leading intent trading solutions.Extra: you may receive more than a standard aggregator swap With OKX DEX Aggregator+ active, multiple Solvers compete for your order, and the final Aggregator+ quote may be better than the standard aggregator quote. This difference is called Extra. When Intent Swap is active, you'll see the estimated Extra displayed on the order panel.How do I manage Intent Swap settings?Published on Apr 20, 2026Updated on Apr 30, 202657Index components weightage adjustment FAQ
You may refer to the table below for the changes: Changes Before After 3 or more index components are available Components are weighted equally Components are weighted by their pre-set weighted values Component's price deviation limit The deviation limit was ±3%. If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%.Published on Dec 14, 2023Updated on May 29, 202613Formal Complaint Handling Process - OKX EEA
You may find the complaint template in the table below: Language Template Bulgarian Click here Croatian Click here Czech Click here Danish Click here Dutch Click here English Click here Estonian Click here Finnish Click here French Click here German Click here Greek Click here Hungarian Click here Irish Click here Italian Click here Latvian Click here Lithuanian Click here Maltese Click here Polish Click here Portuguese Click here Romanian Click here Slovak Click here Slovenian Click here SpanishPublished on Jan 23, 2025Updated on May 29, 202620World Cup VIP Exclusive Gift Set FAQ
You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch? Logistics updates can be viewed under My Rewards > Merch.Published on Dec 19, 2025Updated on Jun 4, 2026321A beginner's guide to identity verification
Note: your 24 hour crypto withdrawal limit is determined by your fee tier, kindly refer to the Fees table.2. I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country.Published on Sep 25, 2023Updated on May 29, 20266,481Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 29, 2026Trade Like A Pro hype rules
OKX or the Campaign organiser reserves the right to cancel the eligibility of any participant or who engages in dishonest or abusive activities, violates the terms and conditions of the activity, violates local regulatory rules for transactions, or engages in any other activity related to illegal, fraudulent, or harmful purposes.Published on Sep 25, 2023Updated on May 29, 202613What is trigger order?
Go to Activity to view and manage your trigger orders. Simple mode: a trigger order entry appears in the upper-right corner of the Activity tab. Select it to see all pending orders and past activity. Advanced mode: go to Activity › Orders tab › Buy/Sell sub-tab. This sub-tab only appears if you have at least one trigger order. Note: cancelled orders don't appear in past activity.Published on May 8, 2026Updated on May 29, 2026What is the New User Full Rebate Program?
One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel. Region and Channel Variation: Reward amounts, eligible trade types, minimum trade thresholds, activity duration, and daily reward compositions may vary by country/region and acquisition channel. Reward Value Fluctuation: The value of crypto-based rewards may fluctuate.Published on Mar 16, 2026Updated on May 29, 20264How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Calculate gross profit (before fees) Using the price difference between buy and sell: Gross Profit = 0.00005216 BTC × (101,000 – 100,000) Gross Profit = 0.05216 USDT Deduct fees Sell Fee (already shown in the table): 0.00526816 USDT Buy Fee, approximated in USDT: = 0.00005216 BTC × 100,000 USDT/BTC × 0.1% = 0.005216 USDT Estimated Grid Profit for this order group Grid Profit = Gross Profit – Buy Fee – Sell Fee Grid Profit = 0.05216 – 0.005216 – 0.00526816 = 0.04167584 USDTDisclaimer This is onlyPublished on Jun 20, 2025Updated on May 29, 202658