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Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on May 14, 2026Updated on Jun 5, 20264What can help prevent P2P crypto scams and protect my assets?
Fake receipts Fake receipt scams involve scammers who send you a bank receipt to substantiate their claims that they've already sent you money. They'll also insist that the money was sent through an escrow transaction and will only be reflected in your wallet after you release your crypto holdings. In most instances, scammers will use strong language to pressure you into giving up your crypto assets. These scammers can also easily manipulate data, including receipts, photos, or screenshots.Published on Sep 2, 2023Updated on May 29, 20261,466McLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on Sep 18, 2024Updated on May 29, 202613How do I set up indicators on the chart?
Setting up these indicators on our charts is a straightforward process. Follow this step-by-step guide to enhance your charting experience.How can I create the indicators? Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on Nov 30, 2024Updated on May 29, 202615What should I do if my withdrawal was sent to the wrong user ID (UID)?
If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.Published on Oct 13, 2025Updated on May 29, 202622How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on Jan 23, 2025Updated on May 29, 202650How do I level up my trades with Mizar?
They can also set up rules such as taking profit, trailing, or more and manage their bots from external platforms such as TradingView. Smart Trade terminal: thanks to the TradingView integrated Chart Terminal, users can build up their trading indicators and signals on Mizar and pre-set their trades with Smart Trading Tools. Users can split up their trades into multiple entries or take profit at different times in an automated way.Published on Mar 28, 2024Updated on May 29, 20265How do I set up TP/SL with the Order line?
Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart. The order line, which is the dotted white line, will hover on the chart.Published on Jun 21, 2024Updated on May 29, 2026175How do I manually set up spot grid trading bots?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on Sep 4, 2025Updated on May 29, 2026How do I manually set up futures grid trading bot?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on Jun 6, 2024Updated on Jun 2, 2026103How do I manually set up spot grid trading bots?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on Jun 6, 2024Updated on May 29, 2026209How can I protect myself from scammers?
The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen. In this case, we won't be able to get involved in this transaction as the payment is made outside our platform. It's also very difficult for the relevant bank to resolve this matter. Always check the buyer's name and payment amount are correct before releasing the crypto.Published on Aug 21, 2023Updated on Mar 3, 202612,256How do I update my login password?
the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set upPublished on Aug 22, 2023Updated on Jun 2, 202630How do I register an account on OKX?
Make sure the referral code is entered correctly during sign-up.What should I take note of when signing up with a mobile phone number? Make sure the phone number you bind is one you actively use. You’ll still be required to bind an email address. All important notifications and verification messages will be sent to your email. If you have already signed up but cannot use your phone number or want to change to a new phone number, please refer to: How do I change my phone number?Published on May 23, 2024Updated on May 29, 202627,986What's OKX Security Assistant?
Items in the ignore list can be “released.” Once released, they’ll trigger alerts again if detected.Silent mode: disables pop-ups only Silent mode disables pop-up notifications, but detection results are still retained (usually shown via tray hover messages such as “unhandled risks exist”). It’s recommended only for short scenarios like meetings or presentations. Please complete handling as soon as possible afterward.What if handling fails?Published on Jan 15, 2026Updated on May 29, 202669