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OKX Web3 FAQ
Users must be at least 18 years old and have full legal capacity.When acting on behalf of a business, users must have valid authorization and ensure the entity is lawfully registered. Access to Web3 services isn't available in sanctioned or restricted regions, and we reserve the right to restrict or terminate access in certain jurisdictions.5. Is KYC (identity verification) required to use our Web3 Wallet?Published on Jan 19, 2026Updated on May 29, 2026115Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on Mar 19, 2025Updated on Jun 4, 2026136What's Selected Margin?
OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act.Published on Apr 15, 2026Updated on May 29, 2026OKX x McLaren NFT Sweepstakes Terms & Conditions
Eligibility: To participate in this Sweepstakes, you must be at least eighteen (18) years old and the age of majority in the country you reside.Published on Apr 25, 2024Updated on May 29, 2026607Buy crypto with rewards terms and conditions
Eligibility Requirements To participate, you must be at least 18 years old and meet the following criteria: Verification Status: You must be a KYC-verified retail user residing in eligible countries within the EEA. The eligible countries are: Netherlands, Germany, France and Poland. Platform Restriction: Participation is limited to the Mobile App only; web-based transactions do not qualify.Published on Feb 19, 2026Updated on May 29, 2026OKX AI 101
AI Agents follow a Perceive → Think → Act loop. In crypto trading: read real-time market data (perceive) → analyze based on strategy prompt (think) → place orders (act) → observe results and adjust (feedback).AI Trading Bot Basics Traditional trading bots require programmers to write fixed if-else logic. AI trading bots use natural language to describe strategies — the AI understands and executes them automatically, no coding required.Published on May 4, 2026Updated on May 29, 20264How do I check the number of block confirmations? (app)
Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1. The more miners verify your transaction, the greater the number of block confirmations is.Published on Aug 22, 2023Updated on Jan 29, 2026627How do I check the number of block confirmations? (web)
Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1. The more miners verify your transaction, the greater the number of block confirmations is.Published on Aug 22, 2023Updated on May 29, 2026145How do I create passkeys? (app)
Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on May 21, 2026Updated on Jun 3, 2026A beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on Sep 25, 2023Updated on May 29, 20266,481Who can access X-Perps in the EEA?
OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act. Need help with an OKX product? Find guides and answers in our Help Centre. Visit here.Published on Apr 15, 2026Updated on Apr 30, 2026What are X-Perps (Expiry Perps)?
OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act.Published on Apr 15, 2026Updated on May 29, 20262What attestation do we need to agree to when verifying as an institutional customer?
Applicant understands and agrees that OKX may, and is entitled without further inquiry to, rely and act upon any Application Documentation provided by Applicant, now or hereafter, or any representation, warranty, or statement made by Applicant herein in deciding whether to provide, or continue to provide, the Services (as that term is defined in the Terms) to Applicant.Published on Feb 5, 2024Updated on May 29, 2026132What should I do during or after a scam?
Acting quickly to report the scam gives you the best chance of limiting further losses.What are the common scam tactics and how do I identify? Find out the common scam tactics in this article.What else do I need to do to trade safely? Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone.Published on Mar 11, 2024Updated on May 29, 2026768What is Agent Trade Kit?
It works by translating complex trading interfaces into instructions that AI can understand and act on.How do I access Agent Trade Kit? Agent Trade Kit is only available on the web. Go to Trade > Agent Trade Kit.What can Agent Trade Kit do? Agent Trade Kit has four main features: Full-range trade execution — Supports spot, futures, margin, and options trading. Describe what you want in a natural language, and the AI analyzes your request and places the order automatically.Published on Apr 29, 2026Updated on May 29, 20263