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How do I check the number of block confirmations? (web)
Find the number of block confirmations required on the deposit arrival Note: At the bottom of the deposit page, you can check the deposit progress in the deposit history and view the required number of block confirmations. The crypto will only be credited after the actual block confirmations reach the required number of block confirmations.Published on Aug 22, 2023Updated on Feb 12, 2026142How do I check the number of block confirmations? (app)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1.Published on Aug 22, 2023Updated on Jan 29, 2026600Why am I asked to confirm my personal details again?
They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on Oct 15, 2025146Affiliate activity portal - join page enhancement
Make sure to select "Confirm" after being prompted that you would like to proceed to promote this activity.Published on Jun 8, 2023Updated on Mar 25, 2026221How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on Oct 15, 202527How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 202512Why is my account restricted and what should I do?
To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positionsPublished on Feb 27, 2026Updated on Apr 12, 2026217How do I manually set up spot grid trading bots?
Fill up the details according to your preference Type in your preferred parameters Confirm your parameters by selecting the Confirm option Successfully modify your parameters by confirming the details one last timePublished on Jun 6, 2024Updated on Nov 17, 2025205How do I manually set up spot grid trading bots?
a selection of adjustment features Once a dropdown menu is loaded, select Modify Parameters Fill up the details according to your preference Type in your preferred parameters Confirm your parameters by selecting the Confirm option Successfully modify your parameters by confirming the details one last timeHow does Spot grid bot Smart Strategies work?Published on Sep 4, 2025Updated on Feb 24, 2026How do I manually set up futures grid trading bot?
Parameters Fill up the details according to your preference Type in your preferred parameters Confirm your parameters by selecting the Confirm option Successfully modify your parameters by confirming the details one last timePublished on Jun 6, 2024Updated on Mar 31, 2026101What can help prevent P2P crypto scams and protect my assets?
Fake receipts Fake receipt scams involve scammers who send you a bank receipt to substantiate their claims that they've already sent you money. They'll also insist that the money was sent through an escrow transaction and will only be reflected in your wallet after you release your crypto holdings. In most instances, scammers will use strong language to pressure you into giving up your crypto assets. These scammers can also easily manipulate data, including receipts, photos, or screenshots.Published on Sep 2, 2023Updated on Feb 12, 20261,460How do I select the correct network for my crypto withdrawals and deposits?
Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit. Important note: the platform currently doesn't support depositing USDT on the BSC network. However, BNB deposits on the BSC network are still supported. BEP20, BSC, and Binance Smart Chain are all referred to as BNB Smart Chain on this platform.Published on Aug 22, 2023Updated on Apr 15, 202621,403What are Source of Funds (SoF) and Source of Wealth (SoW)?
(past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralized crypto exchanges (For example: OKX, Binance, Coinbase) Bank Statement Shows crypto asset sale profits Tax Statement Shows crypto asset sale profits Others Issued within the last 3 months and shows walletPublished on Dec 24, 2024Updated on Apr 3, 2026757How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on Aug 22, 2023Updated on Oct 15, 202529How do I create passkeys? (web)
To remove a passkey: Select Remove next to the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select Remove to remove your passkeyWhat should I do if I see “Unable to verify face” when setting up an passkey?Published on Aug 16, 2023Updated on Jan 29, 20264,261