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Simple Earn to undergo an upgrade
During this period, existing subscribers will continue to accrue interest. However, new subscriptions and redemptions of existing funds will be suspended during this period. Thank you for your understanding and continued support as we continue to provide you with high-quality products and services. OKX team July 15, 2025Published on Jul 15, 2025Updated on May 29, 2026AnnouncementsHow do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead Select Reason to close account Instead of closing your account, you can also select to Freeze account Migrate account View tutorials Select Continue to close if you still want to close Select I understand after checking what'll happen to Your account, Your personal information and Your orders after closing your account and select Continue Read the informationPublished on Aug 22, 2023Updated on Apr 28, 2026FAQ8How do I migrate my email address or phone number to another account? (web)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on Aug 22, 2023Updated on May 29, 2026FAQ394Martingale Strategy Order Failure Reasons
If an safety order exceed the tier limit, the system will ignore the order, and the strategy will continue running. For more details, refer to the Position Tier - Trading Rules.Published on Jun 16, 2025Updated on May 29, 2026Product documentationFlywheel
Before a successful purchase, it will continuously reinvest your principal and interest in the buy-low bot product with the same drop ratio. After successful buy-low, it will automatically invest the coin balance in the profit-taking bot until the sale is successful. It will then continue to operate according to the above rules to earn interest and price differential income for you.Published on Feb 11, 2025Updated on May 29, 2026Product documentationHow do I fix errors when submitting my institutional verification?
If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features.Published on Oct 10, 2024Updated on May 29, 2026FAQ60Upcoming changes to Onchain Earn
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Onchain Earn. Starting from Oct 3, 2023 at 3:00 UTC, the following crypto will be offline on Onchain Earn. If you have any existing orders with these crypto, they will be redeemed. Crypto Terms TUSD (Yield) Flexible Thank you for your continued support. OKX October 4, 2023Published on Oct 4, 2023Updated on May 29, 2026AnnouncementsUpcoming changes to Simple Earn Fixed term products (September 27, 2023)
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Simple Earn Fixed. Starting from September 27, 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Terms LPT 3 days 15 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX September 27, 2023Published on Sep 27, 2023Updated on May 29, 2026AnnouncementsOKX to disable trade with USDC on USDT/USD spot pair
Thank you for your continued support of OKX. OKX Team May 20, 2026Published on May 20, 2026Updated on May 20, 2026AnnouncementsUpcoming changes to Simple Earn Fixed term products, 25 October 2023
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Simple Earn Fixed. Starting from June 25 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Token INT 3 days 30 days 60 days 90 days ELF 3 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX October 25, 2023Published on Oct 25, 2023Updated on May 29, 2026AnnouncementsUpcoming changes to Simple Earn Fixed (July 24, 2023)
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Simple Earn Fixed. Starting from July 26, 2023, at 3:00 UTC, EOS will be offline on Simple Earn Fixed. If you have any existing orders with EOS, as shown in the table below, they'll be automatically converted to Simple Earn Flexible. Crypto Terms EOS 3 days 15 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX July 24, 2023Published on Jul 25, 2023Updated on May 29, 2026AnnouncementsPolkadot slot auction announcement: DOT from round two has been released
We're continuing the process of unlocking and redeeming DOT now. For Polkadot slot auction orders: order settlement was completed on January 17, 2024 (UTC+8). The OKDOT2 token was redeemed for DOT at a 1:1 exchange rate on January 17, 2024 (UTC+8). You can find any redeemed DOT in your funding account. OKX will continue to provide you with better products and services! OKX Team January 17, 2024 (UTC)Published on Jan 17, 2024Updated on May 29, 2026AnnouncementsNotice regarding the delisting of the MOVR and BTT Simple Earn fixed products
The product details are as follows: Crypto Terms MOVR 3 days 15 days 30 days 60 days 90 days 120 days BTT 3 days 30 days 60 days 90 days You will continue to receive daily rewards until the delisting date. After the product is delisted, your principal and interest will be transferred to your Funding account. Thank you for your continued support. OKX November 02, 2023Published on Nov 2, 2023Updated on May 29, 2026AnnouncementsPolkadot slot auction announcement: DOT from round one has been released
We're continuing the process of unlocking and redeeming DOT now. For Polkadot slot auction orders: order settlement was completed on October 26, 2023 (UTC+8). The OKDOT1 token was redeemed for DOT at a 1:1 exchange rate on October 27, 2023 (UTC+8). You can find any redeemed DOT in your funding account. OKX will continue to provide you with better products and services! OKX Team October 27, 2023 (UTC)Published on Oct 27, 2023Updated on May 29, 2026AnnouncementsOKX now offers its services in the European Economic Area through my.okx.com
The new subdomain will continue to provide the same extensive range of products and services that EEA customers have come to trust and rely on, remaining consistent with those previously offered on www.okx.com. At OKX we're committed to delivering a localized experience for our customers and the launch of my.okx.com will allow us to keep enhancing our value proposition locally. We're looking forward to serving you better and continuing to be a part of your digital asset journey!Published on Jul 30, 2024Updated on May 29, 2026Announcements