All
FAQ
Announcements
Product documents
Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on Jan 29, 2025Updated on May 29, 202649How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on May 29, 2026148OKX AI 101
LLM limitations: No real-time data, may hallucinate, cannot execute actions on its own. Prompt Engineering A Prompt is how you communicate with an LLM. Well-crafted prompts dramatically improve AI output quality. In AI trading, the prompt is the instruction manual you give the AI to describe your trading strategy logic.Three Core Prompting Techniques Zero-Shot: describe the task directly without examples. Best for simple, clear instructions.Published on May 4, 2026Updated on May 29, 20264What is Agent Trade Kit?
AI-generated actions may trigger real trades and result in significant losses due to model errors, hallucinations, inaccurate or outdated information, latency, market volatility, slippage, liquidity constraints, technical failures, incorrect parameters, or service disruptions. The Agent Trade Kit is provided “as is” and “as available,” with no warranties regarding accuracy, completeness, execution reliability, or continuous availability.Published on Apr 29, 2026Updated on May 29, 20263OKX Card Brazil Referral Program — Terms and Conditions
Successful Referral Requirements A referral shall qualify as a Successful Referral only when the Invitee completes all of the following: a) Registers for an OKX account using the Inviter’s referral link or code; b) Successfully passes KYC verification; c) Obtains the OKX Card; and d) Completes three (3) settled OKX Card transactions, each with a minimum value of 50 USD. 6.1. All qualifying transactions must be fully settled and not cancelled, reversed, or refunded. 6.2.Published on Feb 26, 2026Updated on May 29, 202633OKX x McLaren NFT Sweepstakes Terms & Conditions
Dispositive motions will be allowed, and the arbitrator must follow this Agreement, will have the same power to award damages and relief as a court (including reasonable attorney’s fees and costs), and will issue a binding written decision, which can be enforced by entry of judgment by any court of competent jurisdiction.Published on Apr 25, 2024Updated on May 29, 2026607Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
The following details apply to Races 1 (United Kingdom Grand Prix) through 13 (Abu Dhabi Grand Prix), as further described below: The minting window for every single race in the 2024 calendar, starting from the United Kingdom Grand Prix, will open at 10am GMT on the Friday of a race weekend, and will close at 10am GMT the Monday post race day. During the minting window, the Race Rewind Fandom NFTs will appear in users’ wallets/ dashboards.Published on Jul 19, 2024Updated on May 29, 20261Spot grid bot FAQ
How does the Spot grid bot ensure the strategy is followed consistently, and there are no errors, ensuring continuity? Once you create your Spot grid bot, the initialization process, as described here, takes place. This involves placing buy orders, sell orders, or a combination of both, depending on your chosen investment mode.Published on Aug 28, 2025Updated on May 29, 202622What should I do if I mistakenly withdraw crypto via the wrong network?
Before you continue, please note the following: The recovery methods described in this article apply only to withdrawals sent to a third-party wallet. Recovery requires access to the private key or seed phrase of the original address. If your withdrawal was sent to an exchange platform, please contact the exchange’s support team for assistance.Retrieve it via Web3 walletApp 1. Import your third-party wallet into OKX Web3 wallet via seed phrase or private key.Published on Mar 17, 2023Updated on May 29, 20265,892How do I secure my exchange account?
We recommend following the above guidance to enhance your account security. OKX will work together with you to safeguard your account, reduce the risk of cyber threats and scams, and protect your digital assets. Strengthening account security is the first step toward protecting your assets.Published on Jun 12, 2024Updated on May 29, 20261,352How do I secure my account after detecting unusual activity?
Go to Menu > User center > at Profile, look for Connected accounts > Unlink any social account which is not linked by you.Use a secure device We strongly recommend performing all security-related actions on a trusted device that’s free of malware. If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on Mar 21, 2025Updated on May 29, 202634OKX Sub-Affiliate link rules
Sub-affiliates (and affiliates) are also strictly prohibited from posting, linking, or submitting any links related to OKX on search engines, digital platforms, or any other online medium which could be accessible by individuals in Prohibited Jurisdictions. Failure to adhere to the above guidelines may result in immediate termination of your account and may expose you to legal action and liability for damages, including those imposed by regulatory authorities within the specified jurisdictions.Published on Sep 28, 2023Updated on May 29, 2026675Managing RFQs on the RFQ board
Also, after clicking "View Details" on the quotes of an RFQ, you will see the "Kill" button which can be used to cancel your RFQ. Finally, selecting the checkboxes on the RFQ Board in the "Action" column for any live RFQs will activate the "Kill Selected" button at the top right corner of the RFQ Board, which will instantly cancel any of your quotes or RFQs on those selected lines.How do I know when my RFQ will expire? How do I know when a maker's quote will expire?Published on Jun 30, 2022Updated on May 29, 202619Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on Oct 13, 2023Updated on Jan 28, 202613,943Index components weightage adjustment FAQ
Thus, these components will have more impact on index prices, which means index prices will be more stable and closer to fair market prices. If you don't have any strategies based on index price, no action is required. If you have such strategies, the actions needed are subject to the specific strategies.Published on Dec 14, 2023Updated on May 29, 202613