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What's Wallet Connect?
Connect wallet: Go to Menu in the top-left corner > Profile and settings > Wallet Connect > Connect wallet > Select the wallet you want to connect > Enter your wallet password and complete the verification. Disconnect wallet: Go to Menu in the top-left corner > Wallet Connect > Select the wallet you'd like to disconnect > Tap Disconnect from account > Enter your wallet password to complete.Published on Jan 7, 2025Updated on May 29, 20261,388OKX Beginner's Guide
To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen. Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent.Published on Mar 20, 2023Updated on May 29, 20261,742How do I manage my wallet? (app)
Alternatively, you can also search for the OKX Wallet app on the App Store or Google Play.Published on Aug 22, 2023Updated on May 29, 20262,040How do I freeze my account? (App)
You may contact our customer service for assistance if any difficulties are encountered.Self-service tool For quick access, click the button below:Getting Started Open your OKX app and go to Main Menu in the top left corner.Published on Aug 22, 2023Updated on Jun 3, 2026371How to report BTC and cryptocurrencies on your income tax return?
To access the document:On the web Hover over Assets in the upper right corner. Click on the first option My Assets. Click on Tax Center in the top submenu. Click PDF to download the report.On the app Go to the main settings menu by selecting the icon in the upper left corner. Scroll down to the More section and select Tax Center.Published on Feb 28, 2025Updated on May 29, 2026126How do I set a price alert?
Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4. Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on Apr 30, 2024Updated on May 29, 2026261What's limit order in DEX?
Select the history icon on top right corner to view your transaction history View all history in one place to track your order If you wish to cancel the trade, select the respective transaction and select Cancel in Transaction detailsHow do I cancel a DEX limit order? Limit orders can only be canceled manually before they are activated.Published on Aug 10, 2023Updated on May 29, 2026132How can I enhance my OKX app security?
Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website. Note: avoid scanning with social/communication apps, as third-party tools may alter links. Learn how to download the official OKX App here: How do I register an account on OKX?Scenario 2: My device is infected with MalwareWhat are the signs of device infection? Your phone overheats suddenly and experiences rapid battery drain.Published on May 14, 2026Updated on May 29, 2026A beginner's guide to identity verification
We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on Sep 25, 2023Updated on May 29, 20266,479How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on Aug 29, 2023Updated on May 29, 202616,438Disabling cloud sync on your authenticator app
Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.Published on May 12, 2023Updated on May 29, 20264,851How to fix Pay passkey error on Android devices
If the error still appears, continue with Method 2.Method 2: Remove the damaged Pay passkey from Google Password Manager If updating Google Play Services does not resolve the issue, your Pay passkey stored in Google Password Manager may be damaged.How do I delete the damaged Pay passkey in my Google Password Manager? To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account.Published on Dec 8, 2025Updated on May 29, 202645Managing RFQs on the RFQ board
"Kill RFQs", "Kill Bids", and "Kill Asks" are always visible at the top right corner of the RFQ Board. Also, after clicking "View Details" on the quotes of an RFQ, you will see the "Kill" button which can be used to cancel your RFQ.Published on Jun 30, 2022Updated on May 29, 202619What is OKX keyless wallet?
Distributed key generation technology is used to split the private key into multiple shares, which are stored separately by various parties. When signing a transaction, multiple parties must work together to generate a complete signature. The OKX keyless wallet is built on MPC technology and transforms a single private key into three separate shares. These shares are generated independently and stored separately.Published on Aug 1, 2023Updated on May 29, 2026212How to fix passkey error 50162 on Android devices
If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on May 29, 20263,125