X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.

If your transaction is still pending Delays may occur due to network congestion or low transaction fees. You can monitor updates on blockchain explorer or wait for additional confirmations.When should I contact customer support? You should reach out to customer support via OKX Assistant if: Your OKX transaction shows completed, but your balance hasn’t updated. You accidentally sent crypto to the wrong address or network. But first, visit here.

Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.

If you are unable to access the DApp, you can try the following methods: Make sure you are connecting via the OKX Web3 Wallet Check your network connection (if the network connection is stable but you still can’t access the DApp, you may try switching to a different network node) Refresh the page or restart your device, then try accessing it againContact Us If you have any questions about OKX Wallet, you may join our Discord group.

A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.

Airdrops may have different requirements, such as the number of interactions with on-chain DApps, investment amounts, NFTs claimed, or following the project's social media accounts. Airdrops are typically intended to promote the project by distributing tokens for free, cultivating an initial user base, expanding the project's influence, besides increasing public awareness and interest. Airdrops are usually provided for wallets that interact with the project before a certain date.

For example, some tokens have low liquidity, and the transaction may fail if you set the slippage tolerance to less than 5%View transaction history After completing a transaction, click Portfolio at the top of the official website > History to view your transaction records.You can also jump to the blockchain explorer to view the details of a specific transaction. If you have a large number of transactions, you can filter the records by network for easier viewing.

We support allowlist mint, public mint, or a combination of both (multi-round mint). NFT Pass: NFT Pass is co-created by OKX NFT and offline events or popular IPs. Holders can authenticate and prove their attendance and access corresponding privileges.3. How can I get my project listed on OKX Drops?

In Web3 ecosystems, dusting attacks may occur in different scenarios. The recommended actions depend on where the dust appears. Web3 wallets: If dust appears in your wallet, you can usually ignore it and continue managing your assets as usual. Avoid interacting with the dust or transferring it. Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity.

Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download. Social Media Traps Hackers may impersonate legitimate brands or accounts and distribute malicious links through public posts, comments, or group discussions.

Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.

We do not store your password or seed phrase — if they are lost, we will not be able to help you recover them, and you may risk losing access to your assets. On-chain price movement: due to on-chain price changes, the original quote could no longer be fulfilled at the time of order execution, so the order couldn't be completed. If needed, you may try again at a different time. Q: Why does OKX Wallet require token approval?

The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network. For example, a node in the Bitcoin network downloads the entire blockchain, verifies transactions, and mines new blocks. However, in the current state of the Bitcoin network, full nodes, light nodes, and even regular users can also be considered as nodes. What's a node upgrade?

Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.

It provides access to a wide range of DApp protocols, connects with multiple networks, eliminates the need for multiple wallets for different public chains and simplifies your assets management across multi-chains. With the OKX Web3 wallet, you have complete ownership of your assets, and it is accessible on iOS, Android and web browsers.How do I get my secret phrase on Trust Wallet?