Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name

The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.

We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.

Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?

Tracking details will be available on the page once your order has shipped.Can my shipment be expedited? This campaign uses batch shipping, so timelines may vary by region. Individual expediting is not available, orders are fulfilled in sequence after registration is complete.Will there be similar campaigns in the future? OKX runs campaigns like this from time to time. Keep an eye on official announcements for the latest updates.Can I claim more than one set of merchandise? No.

For instance, this can take the form of long one leg of US$800 and short one leg of US$200 equivalent value. The US$ amount will be calculated using current order book data.I selected counterparties, created my RFQ, and now my counterparties have vanished. What happened? The various makers on Block Trading by OKX have the ability to designate which products and currencies they are able to provide quotes for.

How do I delete my wallet? Unfortunately, wallet and account deletion isn't currently supported on OKX.Why don't I see the Explore tab in my wallet? The Explore tab isn't available when Trader mode is enabled. You can disable it at any time from the OKX Wallet app or browser extension — on the wallet homepage, tap the Trader mode icon, then tap Disable. Learn more: How do I enable or disable my Trader Mode?How do I connect or disconnect a wallet from my account?

Required Document–Related Issues ID Already Verified / Duplicate Identity Verification According to platform rules, one set of identity information can only be used to verify and register one account and cannot be used repeatedly. You may contact our customer support team and provide your ID number for further verification and handling. For more details, please refer to: How can I transfer my account if my ID card is occupied?

Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5. Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes.6. Can I change my name after completing identity verification?

What happens if I move my passkey to a device that doesn't support it? Your DEX assets will still appear in your wallet, but you won't be able to use CeDeFi trading functions on that device.2. What if I see a message saying the maximum number of passkeys has been reached? Each DEX trading wallet allows multiple passkeys, but there's a limit. If you see this message, go to Passkey Management and remove any passkeys you no longer use before adding a new one.3. When do I need to reset my passkey?

How can I change my name/identity verification information? Due to security reasons, changes to identity verification information cannot be made directly through the app or website. Please contact customer support for assistance with your request. Note: Only one ID can be registered for one account. Please contact customer support with your ID number if you are unsure about which account is connected to your ID. Once you register your ID with your account, you're responsible for remembering it.

For step-by-step instructions, refer to How do I manage my wallet?

One step closer with the withdrawal ID and returned TxID from the receiving platform of the transaction The ticket has been created and OKX customer service will reach out to you within 10 hours.

What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise difficult to quote legs individually. How do I view more quotes than just the top-sorted quote?

You may need to pay a fee — but only after the buyer has bought your NFTs. If you'd like to buy one NFT out of several ones, you can have several separate offers at the same time — at the same price. If you've bought any of the NFTs, other orders will get canceled automatically. Note: Certain NFT collections may have specific requirements for transactions. For example, there can be only one offer/ bid for NFTs of CryptoPunks.