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What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on Dec 24, 2024Updated on Jun 5, 2026860What is OKX Wallet Auto-Confirm?
What is the Auto-Confirm feature in OKX Wallet? The Auto-Confirm feature in OKX Wallet is designed to streamline your trading process and improve efficiency. When placing a market order or limit order, your OKX Wallet can automatically complete the signature Confirmation for you with the Auto-Confirm feature.Published on Sep 25, 2025Updated on May 29, 2026581Why am I asked to confirm my personal details again?
They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on May 29, 2026155How do I check the number of block confirmations? (web)
Find the number of block confirmations required on the deposit arrival Note: At the bottom of the deposit page, you can check the deposit progress in the deposit history and view the required number of block confirmations. The crypto will only be credited after the actual block confirmations reach the required number of block confirmations.Published on Aug 22, 2023Updated on May 29, 2026145How do I check the number of block confirmations? (app)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1.Published on Aug 22, 2023Updated on Jan 29, 2026626How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on May 29, 202656Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Generating sampling proof: using the Merkle root as a random source, we sample the data. To avoid leaking computation trace data, we avoid the data with an index of *k ** extension_factor during sampling and generate the Merkle proof path corresponding to the sampling index. We do the sampling inspections to check whether the polynomial committed is a valid polynomial satisfying the constraints listed in number 1.Published on May 10, 2023Updated on Sep 8, 2025181A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on May 29, 20266,480How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612How do I secure my account after detecting unusual activity?
If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.Published on Mar 21, 2025Updated on May 29, 202634How do I create/import an OKX wallet?
You'll be able to view a sample of transaction history, crypto holdings, DeFi approvals, and collected NFTs, along with a general summary that breaks down the sample wallet's holdings. If you want to view more product details or explore more features, you'll need to create your own OKX Wallet. If you've initiated a crypto deposit into your OKX Wallet but it hasn't arrived yet, you may find out more about it here. What should I do if I encounter an error on the OKX Wallet extension?Published on Aug 24, 2023Updated on Jun 5, 20263,886Iceberg strategy FAQs
Sample Case (BTC/USDT) A user wants to buy BTC while the price is lower than 35,000 USDT, and he'd like to buy it with Iceberg bot. Interface of Iceberg trading botHow to set the Iceberg strategy? Set the Amount per order as 0.1 BTC Setting the Number of visible order as 5 Set the Order amount as 5 BTC In Advance settings, set the preference as Price-speed balance Setting the Limit price at 35,000 USDT Set the Start condition as InstantWhat happens after I configure and start the Iceberg bot?Published on Aug 4, 2023Updated on May 29, 202617How do I secure my exchange account?
The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2.Published on Jun 12, 2024Updated on May 29, 20261,347What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on Oct 13, 2023Updated on May 29, 2026119DEX Referral FAQ
Check if a referral code is bound Go to the Referral Center to confirm Check whether the code appears next to the service fee on the order page If not shown, binding was unsuccessful 2.Published on Dec 31, 2025Updated on May 29, 20264