All
FAQ
Announcements
Product documents
How do I navigate to and customize notification settings?
Customize price alerts by selecting the assets you want to track.Published on Oct 8, 2025Updated on May 29, 202618How do I use the custom formula feature?
By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on May 29, 20264How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on May 29, 20266How to add personalized messages for custom price alerts?
to select the alert of your preference or the Create alerts option In the designated field, input your custom message.Published on Feb 6, 2025Updated on May 29, 20264How do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Jun 2, 202653OKX customer review reward from Sourceforge terms and conditions
SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on May 29, 202687X Layer upgrade and OKT/OKB asset handling FAQ
After the burn, all OKB transferred to the black hole address will be automatically burned, manual OKB burns will stop, and the total supply of OKB will be fixed at 21 million.Will OKT deposits now also be exchanged at the same average closing price? Yes. OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time.Published on Aug 13, 2025Updated on May 29, 202630Gas fees FAQ
Insufficient bandwidth requires burning TRX, with 1 bandwidth equaling 0.001 TRX. Simple TRX transfers typically consume a fixed 268 bandwidth. Energy: energy is required for smart contract executions, with consumption varying by contract complexity. Obtained through staking TRX, energy costs 280 sun per unit when burned. TRX and TRC-10 transfers bypass energy use, but TRC-20 transfers and contract interactions require both energy and bandwidth.Published on Feb 17, 2025Updated on May 29, 2026276What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is aware of its obligations under OKX’s Terms of Service and to ensure compliance with certain regulatory requirementsPublished on Feb 5, 2024Updated on May 29, 2026132OKX Web3 wallet customer review reward from Sourceforge terms and conditions
SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on May 29, 202657How do I add a custom remote procedure call (RPC) to the OKX Wallet?
By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.Published on May 7, 2025Updated on May 29, 202624How do I claim McLaren Race Rewind NFT?
(for Rare and Ultra Rare holders only) In your dashboard find the eligible NFT to redeem rewards Select Redeem and complete the required information Once in the dashboard, look for the eligible NFT and select Redeem Select Confirm to confirm burn and your NFT will show a Redeemed stamp Check the details and proceed to redeem by selecting ConfirmPublished on Jun 13, 2024Updated on May 29, 202627How do I analyze the DEX label?
DEV burnt token The developer wallet recently burned a portion of the token supply, permanently removing it from circulation. In event Tokens are active. Community takeover Taken over by the community; the project has been taken over by the community. DEX Screener Paid This token has received the following paid services: accelerated promotion, updated token information, paid advertising.Published on Jan 28, 2025Updated on May 29, 202655Spot copy trading: copy trader FAQ
Here's a quick FAQ guide for copy traders to answer any burning questions you might have.1. What happens when I copy a spot Lead trader? When you successfully copy a spot lead trader, you'll automatically replicate their spot trading buy/sell orders.2. What happens when I sell my spot copy trade crypto earlier than the lead trader? You can choose to sell their spot copy trading assets ahead of the lead trader by manually selling on the copy trade management page.Published on Oct 18, 2023Updated on May 29, 2026124Spot copy trading: lead trader FAQ
If you're a lead trader, or an experienced spot trader, here's a quick guide to answer any burning questions you might have. 1. What are the requirements to be a lead trader? To become a lead trader, you must meet the following minimum requirements: Maintain a trading account balance of over 500 USDT. Successfully complete the full identity verification process with us. You need to stop your current copy trading. The account must be set to Spot/Futures mode.2.Published on Oct 18, 2023Updated on May 29, 202667