All
FAQ
Announcements
Product documents
What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Spot Orders, Recurring Buy, etc.) will be canceled when your account is updated with your new country of residence.Published on Jul 2, 2025Updated on May 29, 2026169What do I need to do when I change my country of residence?
Upon successful identity verification, your country/region of residence will be updated to your new one.Published on Apr 10, 2025Updated on Jun 4, 2026641Copy trading FAQ
What countries or regions currently don't support copy trading? The following countries and regions currently don't support copy trading: Hong Kong, Singapore, Cuba, Iran, North Korea, Crimea, Malaysia, Syria, United States, Canada, United Kingdom, Bangladesh, Bolivia, and Malta.3. What fees do I need to pay when using copy trading? Trading fees will be the same as the regular fees for your trading tier. No other transaction fees are charged, but you'll pay a profit share.4.Published on Sep 15, 2023Updated on Jun 2, 20261How do I unlock my deposit when the Travel Rule additional verification is required?
Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. a) ii. If you're buying crypto with a debit or credit card via a third-party channel (for example, Simplex / Banxa / Alchemy Pay etc.)Published on Apr 29, 2024Updated on May 29, 2026206OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
Klaytn (KLAY): Popular in South Korea's NFT scene. Strong developer support. Avalanche (AVAX): Promotes interoperability with other blockchains. An ecosystem growing in NFT popularity. Layer 2 Chains: Also support Arbitrum,Scroll,optimism,manta,Polygonzkevm,ImmutableX etc. Improved scalability, reduced fees, and enhanced NFT minting capabilities. There are 21 chains and 32 aggregate markets that you can explore through the OKX NFT Marketplace.Published on Nov 23, 2023Updated on May 29, 202620Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on May 29, 20262How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on May 29, 202627,939What attestation do we need to agree to when verifying as an institutional customer?
Applicant does not now, and will not in the future, maintain or operate any OKX account or subaccount on behalf of any person or entity, or provide access to any OKX account or subaccount to any person or entity, (1) residing in, or registered, organized, incorporated, formed, or established in, the United States or any sanctioned jurisdiction, including Cuba, North Korea, Iran, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic (each a “Sanctioned Jurisdiction”), (2) havingPublished on Feb 5, 2024Updated on May 29, 2026132What's the El Salvador account for Brazilian users?
Since the dual account structure (1 login – 2 accounts) is available only in Brazil, you’ll need to close your El Salvador account first if you want to update your country of residence (COR) from Brazil to another location. Learn more about the El Salvador account here.Published on Nov 25, 2025Updated on May 29, 202616A beginner's guide to identity verification
This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity. This may may vary depending on your country or region, so please ensure you’re submitting a valid form of ID that meets local requirements.5.Published on Sep 25, 2023Updated on May 29, 20266,480How do I verify an individual account?
Open the User Center pageIdentity verification Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Residential address ID documents We accept valid government-issued IDs from eligible countries that meet your region's requirements (e.g., passports, driving licenses, etc).Published on Sep 25, 2023Updated on May 29, 202631,421Why did my identity verification fail?
Country/Region Not Supported Our services are not available in all countries or regions. Certain jurisdictions are restricted or may only receive limited services. OKX ceased to provide centralized virtual asset trading services to Hong Kong residents on 31 May 2024. OKX Web3 (self-hosted wallet) services are not affected and will remain available to Hong Kong users.Published on Sep 5, 2023Updated on May 29, 202611,580How can I switch the site to my preferred language?
Our goal remains to offer a localized language experience in every supported country once this becomes possible. Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Account Settings.Published on Jan 15, 2026Updated on May 29, 202632OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on May 29, 2026381What's OKX Affiliate Program?
The trader’s country/region of residence is a non-commissionable country/region. The trader is a market maker or broker. The trader’s transaction fee level reaches VIP5 or VIP6, and the monthly commission cap of 100,000 has been reached. For traders at VIP7 or above, commissions are not applicable. The trader uses a managed sub-account. Non-Chinese affiliates cannot earn commissions from Chinese traders' transactions.Published on Sep 27, 2023Updated on May 29, 20263,294