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How do I enable or disable my Trader Mode?
You can check your Trader Mode status in various areas, and the status is color-coded: 🟢 Green = Enabled 🟠 Orange = Disabling automatically in less than 3 days ⚪ Grey = Disabled Status indicators appear in multiple sections of the wallet. Use them to manage your enabled status and avoid trading interruptions.Published on Aug 22, 2025Updated on May 29, 2026247OKX AI 101
Risk Management & Safety Before using AI for trading, proper safety setup is critical. Both OKX and the user have their respective responsibilities. Dedicated sub-account: create a separate account for AI with its own funds, isolated from your main account. Read-only mode: use --read-only so the AI can only view data, not execute any trades. Demo first: use --demo mode to test with simulated funds before going live with real capital. Avoid unofficial Skills: these may lead to asset loss.Published on May 4, 2026Updated on May 29, 20264What's Spot DCA (Martingale) bot and how to use it?
Safety order margin: safety orders will trade incrementally in each trading cycle, to lower the average cost of the trading pairs being traded, and help to achieve the take profit target faster. Max safety orders: the maximum number of safety orders that can be placed in a trading cycle. Actual number of placed safety orders may be determined by your margin situation. Amount multiplier: applied to the investment amount for placing the next safety order.Published on Nov 13, 2024Updated on May 29, 202632Community Feedback Program Terms & Conditions
Before the program starts, a training session will be held in the participants' native languages.Published on Jul 9, 2024Updated on May 29, 20261How can the OKX NFT Marketplace keep your NFT investments secured?
This multi-chain approach allows users to diversify their NFT portfolio while still enjoying the same high level of security and safety. No matter which blockchain you prefer, OKX is committed to protecting your assets. In conclusion, security and safety are paramount when engaging in the vibrant world of NFTs. OKX NFT Marketplace sets a new standard for multi-chain security and safety.Published on Nov 10, 2023Updated on May 29, 202620Security audit report collection
OKX Wallet Marketplace Solana NFT transactions audit report - 2022.07.27 OKX Marketplace of Solana has passed a safety audit by CertiK. Overall, the audit result is at low risk and all the issues have been fixed. For more information on this, check out the audit report here. Slowmist OKX Wallet MPC (Android) audit report - 2023.05.16 OKX MPC Wallet in Android has passed a safety audit by SlowMist. Overall, the audit result is at low risk.Published on Nov 11, 2022Updated on May 29, 20267,088What should I do during or after a scam?
On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on Mar 11, 2024Updated on May 29, 2026770Common scam tactics
They'll usually request upfront payment from the users, claiming it's the "training fee", "entrance fee" and other similar types of fees which are used to provide relevant training material or equipment. Once the upfront payment is made by the users, the scammers will assign some simple tasks to users, including posting online advertisements, filling in some surveys, clicking the provided links to complete the tasks, or other simple actions.Published on Sep 28, 2023Updated on May 29, 20262,724What's a token airdrop?
Before claiming an airdrop, confirm the project's legality and safety, and be wary of airdrop scams that may require you to send crypto assets to an unknown wallet to unlock free tokens, or request sensitive information such as seed phrases or private keys.Published on Aug 10, 2023Updated on May 29, 20264,451Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible?Published on Apr 19, 2024Updated on May 29, 202623Unseen City Shirts - Blue Moon - NFT FAQ
They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT?Published on Apr 25, 2024Updated on May 29, 20262USDG on X Layer FAQ
What makes USDG different from other stablecoins in terms of safety and compliance? USDG is backed 1:1 with cash and cash equivalents and is designed for compliance from the ground up. It aligns with leading global regulations like Singapore's Monetary Authority of Singapore (MAS) and Europe's Markets in Crypto-Assets (MiCA) frameworks. USDG is issued by regulated entities like Paxos Digital Singapore, offering the transparency and oversight that users deserve.Published on Oct 21, 2025Updated on Dec 18, 202516What can I do if my device is running in an unsafe environment?
If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks. Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead.Published on Jan 19, 2023Updated on May 29, 2026301How do I protect my account from Trojan horse takeovers?
Account safety Enable MFA/2FA for all essential accounts — especially email, authenticator apps, and passkeys stored in the cloud. Regularly review login history, connected devices, and third-party access for all important accounts. Use strong, unique passwords for each account. Never reuse your email password elsewhere. Disable SMS syncing across devices to prevent OTP interception. Separate accounts: use different email addresses for your authenticator and passkey accounts.Published on May 30, 2025Updated on May 29, 202614What's KYC: What to expect and why it matters?
While your initial verification covers the basics, you may be asked to: Update your information periodically, especially if your ID has expired or if regulations change Provide additional documents when your activity level increases or patterns shift significantly Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD) This helps us keep your profile up to date and ensures the ongoing safety of your account.What steps are involved in KYC?Published on Jun 24, 2025Updated on May 29, 202666