All
FAQ
Announcements
Product documents
Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on May 29, 20262,007Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
of their net value in the total value To test and verify the above claims, we need to build constraints such as: Claim 1: Total Balance Constraint (Constraint of a correct total balance) uts: user trace size, which is the number of rows of traces included in each user's data. sum: total user balance N: number of users Claim 2: Non-negative Constraint (Constraint of positive net equity) Claim 3: Inclusion Constraint (Constraint of inclusion of all customer account balance) According to above constraintsPublished on May 10, 2023Updated on Sep 8, 2025181How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612What is the New User Full Rebate Program?
Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on Mar 16, 2026Updated on May 29, 20264How do I kickstart my journey with DApps?
There's a crying need for a once-and-for-all gateway to help users jumpstart immediately. To fill in this gap, we've integrated popular DApps for an accessible and inclusive user experience, users can search and enjoy DApps on our platform.On the app Open your OKX app, go to Homepage and select Wallet Note: for the new user, refer here to create your own OKX Wallet. Select Wallet from the Homepage Use the search bar to search for a specific DApp by name, address, or keyword.Published on Oct 20, 2022Updated on May 29, 2026124How do I generate AI artwork on OKX marketplace?
With AI tools and flexible royalties, the world of NFTs becomes more accessible and inclusive. Whether you're a seasoned artist or just discovering your creative side, OKX invites you to be part of this exciting journey into the world of non-fungible tokens, where art knows no bounds. Explore, create, and embrace the NFT revolution with OKX.Published on Nov 13, 2023Updated on May 29, 202623How to claim my RL OKXclusive Pass?
All rights reserved.Published on Apr 5, 2023Updated on May 29, 202641Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The root of the tree acts as a single value representing all user balances. Each user can prove their account is part of this tree by using a Merkle Path that shows how their account connects to the root. We also publish the total equity and debt summed across all tokens and users.Published on Oct 21, 2024Updated on Feb 11, 202694Why hasn’t my deposit arrived yet?
If your transaction is missing due to any of the reasons above, please reach out to our support team for help.Missing memo Some cryptocurrency transactions demand the inclusion of a memo alongside the recipient's address, a vital step often overlooked but essential for seamless processing.Published on Mar 27, 2024Updated on May 29, 2026320What does OKX NFT Marketplace offer but other platforms don't?
The emphasis on data inclusion and automatic parsing sets OKX apart, boasting an impressive 1.70 million collections and a staggering 670 million NFTs.Aggregator expertise In the realm of order aggregation, OKX sets a new industry standard with its bilateral buy and sell orders. The platform's support for 20 access networks and the aggregation of data from 28 platforms underscores its dedication to providing users with a comprehensive and holistic trading experience.Published on Dec 27, 2023Updated on May 29, 202624How can I do spot trading with the Jupyter Notebook?
How can I install the python-okx package? Once you start running a Jupyter Notebook, you can install the python-okx package by simply running the pip install python-okx in the notebook or in a terminal (or via command prompt for Windows):3. How can I create API keys? After signing in to our platform, go to Trade > Demo trading to create API keys for testing purposes Open Demo trading page Go to Profile and select Demo Trading API to create API keys.Published on Sep 29, 2023Updated on May 29, 2026561OKX DEX FAQs
The quoted price may differ from the actual executed price due to several factors, including slippage, pool fluctuations caused by other transactions, and current block congestion together with block-packaging delays.What is the difference between the market price and the quoted price? The K-line price is based on the actual on-chain transaction price.Published on Feb 5, 2026Updated on May 29, 202615A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on May 29, 20266,480How do I set up wallet release for my DEX trading wallet?
This requires installing the latest versions of Node.js and npm package manager: Node.js: version 22.19.0 or later npm: version 10.9.3 or later Select your operating system before downloadingDownload the installation files Download the project archive here to your preferred folder. Once the project files are downloaded and unzipped, open the folder named Wallet-Release-main.Run the installation scripti) Mac users Double-click offBoarding_Mac_script.command in the Wallet-Release-main folder.Published on Jan 29, 2026Updated on May 29, 2026Outcomes FAQ
To provide greater price flexibility at the extremes, when the unit price is below 4 or above 96 cents, precision supports up to 0.1 (e.g., an order at 96.5 cents is supported); between 4 and 96 cents (inclusive), precision is limited to whole numbers (e.g., only an order at 95 cents is supported).What event categories does Outcomes support? Currently, coverage focuses on football games-related events.Published on May 20, 2026Updated on Jun 5, 2026159