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How do I download my BR Tax return?
How can I obtain a copy of my Declaração do Imposto de Renda?Published on Nov 19, 2025Updated on Apr 16, 202613Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 22, 2026How to report BTC and cryptocurrencies on your income tax return?
It is essential to keep detailed records of all transactions, including purchase and sale receipts, for potential verification by the Federal Revenue Service.Obligations of Exchanges and Users Cryptocurrency exchanges based in Brazil, like OKX, are required to report all transactions made by their clients monthly to the Federal Revenue Service, in accordance with Normative Instruction RFB No. 1888/19.Published on Feb 28, 2025Updated on Nov 17, 2025120Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order: Important Note: if you have created a Web3 wallet, back up your wallet first.Published on Mar 16, 2026Updated on May 23, 202615My mobile phone isn't working, what should I do?
To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it. Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. I want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page.Published on Aug 22, 2023Updated on May 22, 2026468Copy trading FAQ
What factors could stop me from copying a trade in copy trading?Published on Sep 15, 2023Updated on Jan 21, 20261How do I use the custom interval feature?
This feature enables users to tailor their charts to specific trading strategies by defining unique intervals.How do I set a Custom interval?Published on Mar 5, 2025Updated on Sep 10, 20256OKX x McLaren NFT Sweepstakes Terms & Conditions
The foregoing arbitration provision shall not apply to a claim by a party seeking equitable or injunctive relief arising out of or related to this Agreement, which may be brought by a party in the state and federal courts of San Francisco, California to which each party consents to the jurisdiction thereof and waives forum non conveniens.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
Can the wallet store my backup password and retrieve it for me? It's crucial to keep your backup password safe or write down your wallet's seed phrase or private key. If you forget your backup password without noting down the seed phrase, you won't be able to recover your assets.What can I do if I forget my backup password? If you forget your backup password, you can't recover the wallets backed up with this password.Published on Jan 12, 2023Updated on Mar 2, 20269,676I haven't received the verification code
Select other alternative authentication methods if your SMS code doesn't arriveOn the Web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead. If the above doesn’t help, you can try to self-reset your mobile number from our App according to our guidance.Published on Aug 16, 2023Updated on May 22, 202633,133Block trading basics
The minimum notional size for a block trade is US$1,000 or equivalent.Why is the combo price on the RFQ builder different from the price the maker expects me to pay? The combo price as displayed on the builder is based on the mid-point of the latest bids and asks on the order book. However, block trading occurs off of the order book as a privately negotiated transaction between a Taker and a Maker.Published on Jun 29, 2022Updated on Mar 6, 202617How do I use the custom formula feature?
Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help mePublished on Mar 5, 2025Updated on Sep 10, 20254What's OKX Card?
With OKX Pay, you can: Save, spend, and send money globally Earn interest in your account balance Pay directly using your OKX Card from your available funds Everything is managed in one app—simple, transparent, and convenient.How can the OKX Card help me save on international travel?Published on Mar 24, 2026Updated on May 14, 202692What do I need to do when I change my country of residence?
Learn more how you can do it here. Upon successful identity verification, your country/region of residence will be updated to your new one.Published on Apr 10, 2025Updated on Mar 16, 2026628A beginner's guide to identity verification
How do I verify an individual account? Guide to ID and selfie photos for identity verificationPublished on Sep 25, 2023Updated on Apr 30, 20266,472