All
FAQ
Announcements
Product documents
Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets.Published on Feb 29, 2024Updated on Feb 12, 2026201How can the OKX NFT Marketplace keep your NFT investments secured?
With state-of-the-art encryption, multi-factor authentication, and cold storage for digital assets, OKX is at the forefront of NFT security.Multichain integration OKX NFT Marketplace stands out as a multi-chain platform, supporting various blockchain networks. This multi-chain approach allows users to diversify their NFT portfolio while still enjoying the same high level of security and safety. No matter which blockchain you prefer, OKX is committed to protecting your assets.Published on Nov 10, 2023Updated on Sep 12, 202520X Layer upgrade and OKT/OKB asset handling FAQ
You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB? Before January 1, 2026, you can deposit OKT from your wallet to the platform. The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price?Published on Aug 13, 2025Updated on Jan 29, 202627How do I manage my wallet? (web)
You will need to either import the seed phrase/private key in the wallet or with cold wallet authorization to complete such actions. How do I discover decentralized applications (DApps)? Simply go to the search bar and search for the DApps that you want by searching for the DApps name. For more details, you can find it here.How to view account analysis? Select Portfolio and enter the PnL analysis page.Published on Aug 22, 2023Updated on Mar 28, 2026889How do I manage my wallet? (app)
You will need to either import the seed phrase/private key in the wallet or with cold wallet authorization to complete such actions. How do I discover decentralized applications (DApps)? Simply go to the search bar and search for the DApp name. Select the DApp that you want to access, and select Go to {DApps name} which directs you to the DApp homepage. Select the DApps that you want and you will be directed to the DApp homepagePublished on Aug 22, 2023Updated on Mar 28, 20261,984
Showing 1-5 of 5 articles