- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 27 Apr 2026199
- Passkey FAQPublished on 19 Mar 2025Updated on 4 Mar 2026123
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 15 Oct 2025148
- What onboarding information is required for a Trust?Published on 31 Jan 2025Updated on 9 Feb 20261
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202546
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 27 Sept 202530
- How do I create passkeys? (web)Published on 19 Jan 2025Updated on 9 Feb 20262
- How do I transfer/deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 3 Apr 2026
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 12 Feb 202618,801
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 8 May 2026809
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202580
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202576
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 9 Feb 202653
- How do I download my account statements?Published on 6 Nov 2024Updated on 5 May 202691
- What should I do if facial recognition fails?Published on 11 Oct 2024Updated on 30 Apr 2026483