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How do I buy with debit / credit cards?
What debit or credit cards can I use? You can use Visa or Mastercard credit and debit cards from most regions except for Singapore and the US. In both Singapore and the US, only debit cards are supported at this time. 2. What are the fees when using debit or credit cards? Fees may vary depending on the country of residence you belong to: Currency Fees EUR 1.99% USD 2.49% SGD 2.49% AUD 1.50% AED 3.00% Note: the fees are subject to change.3.Published on 22 Feb 2024Updated on 11 May 2026FAQ583How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on 21 Apr 2026Updated on 30 Apr 2026FAQ1How do I deposit AUD with a debit or credit card?
After the deposit is successful, you'll see a debit authorisation on your card Funds will be available for trading immediately after the deposit is completedFAQ1. What cards can I use? You can use Visa or Mastercard cards. We support both credit and debit cards issued by banks in Australia only.2. What are the fees? Fees may vary depending on the country of residence you belong to. Please click here on how to check the fees.3. Why am I receiving an error when adding a card?Published on 4 Feb 2026Updated on 13 Feb 2026FAQDoes OKX Marketplace charge fees?
OKX Marketplace's zero-listing fees democratize access to the NFT world, ensuring that anyone can participate without being burdened by upfront costs.A competitive edge While OKX Marketplace champions zero fees, many other NFT marketplaces continue to charge substantial amounts. This competitive advantage positions us as a market leader in terms of affordability.Published on 14 Oct 2023Updated on 12 Sept 2025FAQ22ADL mechanism enhancements
When the present value of an Applicable Insurance Fund is lower than a. the Average value of the Applicable Insurance Fund in the last 8 hours ("8 Hr Average") minus the greater of i. 30% of the 8 Hr Average; or ii. USD 50,000 (or equivalent) (the result of (a) is the "Volatile Drop Threshold"); 2. When the Applicable Insurance Fund has been fully depleted; 3.Published on 5 Mar 2025Updated on 17 Nov 2025AnnouncementsOKX ZERO Trading Fees event FAQs
When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day. Ensure that you have sufficient funds to start trading prior to the fee rebate that will be credited the next day. Check for rebate card and remaining balance here.10. What if the trading fee exceeds my rebate card amount?Published on 6 July 2023Updated on 3 Apr 2026FAQ38OneFootball Credits Trade and Earn
Eligible deposits include the following (if available to your jurisdiction): Crypto Deposit via external wallet transfer, Direct through Wallet (buy crypto and onchain deposit), and Buy Crypto via Fiat gateway, credit card, or P2P transactions by P2P Express or P2P Marketplace. Deposits by internal transfers and P2P transactions made by share link or qr code will be excluded. The deposit will be calculated based on the price of the eligible asset(s) at the time of deposit.Published on 9 Apr 2026Updated on 9 Apr 2026FAQ21Libra Credit(LBA) Now Available
Dear Valued Customers, We are pleased to announce that Libra Credit(LBA) is now listed on OKX. Please take note of the following go-live schedule: 1. LBA deposit - 16:00 May 22, 2018 (Hong Kong Time, UTC +8) 2. LBA/OKB spot trading - 16:00 May 23, 2018 (Hong Kong Time, UTC +8) 3. LBA withdrawal - 18:00 May 24, 2018 (Hong Kong Time, UTC +8) 4.Published on 22 May 2018Updated on 17 Nov 2025AnnouncementsWhy hasn't my deposit been credited?
Otherwise, you'll need to contact the receiving platform's customer support to request recovery.Deposits of non-tradable assets If you deposit assets that are not supported for trading or deposits on OKX, the funds may not be credited. Please check whether the deposited asset is tradable and supported on OKX before initiating a deposit.Published on 1 Sept 2023Updated on 12 May 2026FAQ13,912How can I protect myself from scammers?
We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order.Published on 21 Aug 2023Updated on 3 Mar 2026FAQ12,197How do I buy crypto with Apple Pay?
What payment methods can I use with Apple Pay? Visa and Mastercard credit or debit cards are supported. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Apple Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Apple Pay?Published on 2 July 2025Updated on 2 Mar 2026FAQ5How do I submit my proof of address (POA)?
What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on 5 Sept 2023Updated on 28 Apr 2026FAQ857How do I buy crypto with Google Pay?
What payment methods can I use with Google Pay? You can use Visa or Mastercard credit and debit cards. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Google Pay?Published on 22 July 2025Updated on 4 Feb 2026FAQ4OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026FAQ366Updates to VIP Loan and Credit Line Risk Unit Terms and Conditions
The legacy liquidation methodology continues to apply to accounts that are not eligible for the updated two-stage process (see Eligibility For the Two-Stage Process above).What you should do We recommend reviewing the updated Risk Unit Terms set out below which will replace the existing risk unit terms here: Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions, after the update has been rolled out to all users.Published on 7 May 2026Updated on 7 May 2026Announcements