We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app. If this doesn't help, you'll need to change or unlink your authenticator app.

We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

Also, if you are not using our latest version of mobile app, please update as soon as possible after receiving our notifications, so as to avoid any interruptions during use. After the update, if a user switch the margin mode or the auto-margin setting, either on our desktop or mobile app client, the changes will only apply to the particular trading pair.

Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document.

Mobile verification The mobile verification feature allows users to receive codes on their mobile devices to confirm fund withdrawals, password changes and changes to other settings. For more details, you can learn about it here. Face verification The face verification system enhances user security through precise verification checks, including liveness detection and face comparisons. These measures provide an added layer of safety for account activities and user authenticity.

Certik OKX Wallet front-end, mobile (iOS/Android) and SDK components audit report - 2024.05.23 The front-end, mobile (iOS/Android) and SDK components of OKX Wallet have passed the security audit by CertiK: A portion of Mobile App Source Code which contains both the iOS and Android components responsible for wallet creation/import, password management and data backup to cloud platforms.

However, we have disabled the "Market-close-all" feature on iOS and Android APP clients for now as the mobile updates are still developing. This does not affect regular closing of position(s). We will make further announcement once the mobile updates are online. Thank you for your support and understanding. OKX 19 Jan 2018

You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.

You may now go to “Contracts > Futures” at OKX.com or “Futures” at the OKX mobile app to trade the weekly, bi-weekly, and quarterly futures contracts of BCH & BSV. The specifications are as follows: Bitcoin Cash ABC (BCH) Bitcoin Cash SV (BSV) And the index constituents: Bitcoin Cash ABC (BCH) Bitcoin Cash SV (BSV) Thank you for your support and we assure you our best services at all times. Regards, OKX Dec 28, 2018

Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now Select Share now to start sharing your order Select the chat you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile

You’ll be able to experience the real-time settlement of USDT-margined perpetual swaps and futures through our API on desktop or mobile. Outlined below are changes that will be applied to the real-time settlement contract page on desktop and mobile: 1. Asset: The "Realized P&L" information will no longer be displayed, and the realized profit and loss generated by a transaction after the real-time settlement is still calculated in the account equity. 2.

Participants must use OKX Wallet (mobile app or plug-in wallet) for transactions to be eligible. Click here to learn how to create or import your existing wallet. The top 20 participants each day will share $2,000 worth of IGU in proportion to their trading volume, which will last for 7 days. Every day at 14:00 (SGT/HKT), we will update the winning status of the past day in this form.

We highly recommend upgrading your OKX wallet to the latest version immediately to ensure you receive these alerts, and we encourage you to enable automatic updates for both the mobile apps and browser extension wallet. OKX App: 6.74.0 and above Browser extension wallet: 3.1.0 and above OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team July 19, 2024

You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.